Connie H. Rhyne

• Administer all benefit plans and enrollment process using Winston Benefits, building and managing enrollment platform from onboarding/orientation to the separation/COBRA process.
• Coordinated annual open enrollment process, including preparation of materials, presentations, and employee support.
• Analyze employee benefit plans to ensure compliance with applicable laws, regulations, SPDs, and company policies.
• Conducted audits of employee benefits records to identify discrepancies or errors and take corrective action as needed.
• Developed and implemented procedures for enrolling employees in health, dental, vision, life insurance, disability coverage and other benefit programs.
• Mastered state and Federal benefit laws, including ERISA, FMLA, COBRA, HIPAA, 403B, and 457B administration. Audit enrollments for high-compensated employees, and all plan vesting rules.
• Manage invoice and validation of billing to accounts payable for premium payments.
• Audit employee deductions with ACA 1095c data, with annual non-discrimination testing for FSA.
• Created reports summarizing benefit information such as enrollment data, premium payments, claims history.
• Pension plan administration for retirement processing. Starting benefits for retirees and benefit liaison through Medicare and the separation process.
• Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
• Participated in benefits renewal process, analyzing proposals and making recommendations along with consultants and senior leadership.

Lead to Benefit Specialist, Data Specialist and Leave Specialist.