Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Connie Hopkins Belton

Columbia,SC

Summary

Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks. Attentive Environmental Services Housekeeper applies understanding of preventative sanitation measures and chemical safety procedures. Follows detailed directions and takes initiative to deliver impeccable work. Excellent communication and project management skills. Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects. Reliable Environmental Specialist dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Motivated worker trained in cleaning, sanitation and customer service. Seeking to leverage experience and training to build long-term career in field.

Overview

19
19
years of professional experience

Work History

Housekeeper

Mrs. Edith Cokely
Columbia, SC
04.2023 - 11.2024
  • Changed bed linens and towels, tidied up rooms.
  • Emptied trash receptacles throughout the property.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Dust furniture, swept floors and mopped.

Environmental Specialist

Baptist Health Medical Center
Columbia, SC
06.2019 - 05.2021
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Organized supplies for efficient use based on expected customer needs.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Housekeeper

Quality Inn
Columbia, SC
01.2019 - 04.2019

Change linen, vacuum, dust, clean bathrooms, make beds

  • Cleaned, sanitized and restocked bathrooms every day to keep facilities fresh.
  • Organized supplies for efficient use based on expected customer needs.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Provided special deep cleaning services to clients in need of additional levels of cleaning and sanitation.

Home Health Care Provider

Ralph Johnson
Columbia, SC
01.2016 - 12.2018
  • Monitored client behaviors and emotional states, reporting concerns to Primary Care Physician and documenting information in files.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.

Cook/Prep/Cashier

Fireflies
Columbia, SC
04.2017 - 09.2018
  • Maintained consistent quality and high accuracy when preparing identical dishes numerous times in one shift.
  • Kept stations stocked and ready for use to maximize productivity.
  • Modified standard recipes due to ingredient issues or customer requests, including allergen concerns.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Prepared more than 30 dishes per day in fast-paced clean environment while maintaining 96% satisfaction rate.
  • Consulted with front-of-house staff to understand customer desires and meet special dietary considerations.
  • Maintained neat, hygienic kitchen workspace by sanitizing counters, mopping floors and cleaning.

Medical Assistant

Home Health Care Inc.
Columbia, SC
08.2006 - 07.2014
  • Reduced patient wait time by 89%.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families. 
  • Sterilized medical equipment after each procedure.
  • Coordinated and executed proper medical waste disposal.

Assistant Store Manager

Family Dollar Inc
Columbia, SC
06.2005 - 08.2007
  • Completed frequent walk-throughs and directed team members to correct any issue impacting store appearance or professionalism.
  • Set schedules and delegated assignments based on team member strengths to optimize coverage and service levels.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Developed, implemented and tracked marketing and promotional strategies to strengthen long-term business success and meet demanding objectives while maintaining budgetary guidelines.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Monitored supplier operations to verify quality, delivery schedule maintenance and conformance with contract specifications to maximize business efficiency and cost controls.

Education

High School Diploma -

Columbia High School
Columbia, SC
1984

Skills

  • Merchandising
  • Issue resolution
  • Performance improvements
  • Records management
  • Verbal and written communication
  • Chemical handling
  • Bloodborne pathogen training
  • Natural cleaning products
  • Ergonomics and safety training
  • Cleaning methods
  • Interior and exterior cleaning
  • Exceptional time management
  • Focused and detail-oriented
  • Restroom detailing

Accomplishments

  • Fulfilled all supervisory duties when Store Manager was on vacation.
  • Named “Associate of the Quarter” for exceeding all customer service goals.

Timeline

Housekeeper

Mrs. Edith Cokely
04.2023 - 11.2024

Environmental Specialist

Baptist Health Medical Center
06.2019 - 05.2021

Housekeeper

Quality Inn
01.2019 - 04.2019

Cook/Prep/Cashier

Fireflies
04.2017 - 09.2018

Home Health Care Provider

Ralph Johnson
01.2016 - 12.2018

Medical Assistant

Home Health Care Inc.
08.2006 - 07.2014

Assistant Store Manager

Family Dollar Inc
06.2005 - 08.2007

High School Diploma -

Columbia High School