Summary
Overview
Work History
Education
Skills
Timeline
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Connie J. McConnell Ranallo

Elk River,MN

Summary

Experienced administrative professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

20
20
years of professional experience

Work History

Legal Administrative Assistant

Breen & Person, Ltd
10.2024 - Current
  • Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
  • Prepared drafts of forms, letters and agreements for legal staff use.
  • Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
  • Scheduled and coordinated meetings between legal teams and clients.
  • Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
  • Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.

Senior Administrative Assistant

NAU Country
08.2022 - 10.2024
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Arranged business travel details for company employees per supervisor requirements.
  • Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
  • Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets.

Office Manager

Sunrise Wellness
08.2022 - 03.2023
  • Addressed client inquiries and concerns with exceptional service through phone and email.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.
  • Organized, maintained and updated information in computer databases.

Executive Assistant

Pentair
08.2007 - 09.2020
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
  • Filed paperwork and organized computer-based information.

Senior Administrative Assistant

United Health Care
01.2005 - 08.2007
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.

Education

Business Administration

University of Phoenix
Arizona, Online

Skills

  • Event planning
  • Calendar management
  • Document preparation
  • File organization
  • Microsoft office
  • Client service and support
  • Client communication
  • Task prioritization
  • Office management
  • Document filing
  • Client billing
  • Exceptional telephone etiquette
  • Project management
  • Travel coordination
  • Data entry
  • Document proofreading

Timeline

Legal Administrative Assistant

Breen & Person, Ltd
10.2024 - Current

Senior Administrative Assistant

NAU Country
08.2022 - 10.2024

Office Manager

Sunrise Wellness
08.2022 - 03.2023

Executive Assistant

Pentair
08.2007 - 09.2020

Senior Administrative Assistant

United Health Care
01.2005 - 08.2007

Business Administration

University of Phoenix

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Connie J. McConnell Ranallo