Results-driven Information Systems Security Officer known for high productivity and efficient task completion. Specialize in risk management, incident response, and network security architecture. Excel in communication, problem-solving, and adaptability to ensure robust information security practices are consistently applied across all levels of operations.
Overview
2025
2025
years of professional experience
Work History
Information System Security Officer
Customs and Border Protection, CBP, DHS
Herndon, VA
1 1 - 10.2024
Designed and implemented plans to secure computer files against breach, destruction or accidental modification
Developed review, updates and enforce implementation of information security system polices, system security plans (SSP), and security baselines in accordance with FISMA, NIST SP 800-18, OMB and industry best security Practices
Support and managed systems in the process of assessment and authorization (A&A) while maintaining confidentiality, integrity and availability (CIA)of the systems and data stored within while in compliance with FISMA and NIST Special publication 800 Series
Conducted review of security document updated by the ISSO to ensure FISMA compliance, reviewing and validating of Items uploaded int the POA&MA tracking tool in support or remediation findings
Assisted in preparation of A&A package development and review such as FIPS, P199 categorization, e-authentication risk assessment, SSP privacy threshold analysis (PTA), privacy impact assessment (PIA), PPO&M and contingency plan, for efficacy and compliance with NIST guidance
Worked with the security control assessment (SCA) team to populate the requirements traceability matrix (RTM) according to NIST SP 800-53as part of the A&A continues monitoring testing/projects
Monitor and conduct Security Control Assessment to ensure all controls meet security requirements as stipulated in the SSP and NIST SP 800-53 Rev4
Effectively communicate Technical Information to non-technical personnel Coordinate with ISSO across the organization to ensure timely compliance Develop Waivers and exceptions for information system vulnerabilities
Customs and Border Protection (CBP)\Department Of Homeland Security (DHS)
SOD
Shift Lead
U.S. Senate
- 02.2024
Accountable for setting goal and objectives to team members, delegating tasks
Provided assistance and support where assistance needed
Performed analyzing implementing, maintaining, and enhancing CBP network including supporting Queue Management team 24 x 7 for Customs and Border Protection Department of Homeland Security
Responsible for configuring /troubleshooting and monitoring email and BlackBerry servers for 50 states and different part out the world
Responsible for enforcing and complying with CBP security requirements per the CBP Information Systems Security Policy and Procedures (CIS HB 1400-05C)
Worked with CBP IT Security team (CSIRC) to enforce criteria for Severity (urgent) security issues, which require immediate escalation to the appropriate Security personal
Distribute initial passwords to the system user equivalent to the password distribution policy cited, as contained in Section 6.2.1 Identification and Authentication Policy in Appendix D Identification and Authentication Procedures
Administered and troubleshoot Email and server problems for all internal and remote users, Windows 2000/2003/2007 servers, Lotus domino\Exchange serves, desktop applications
Administer BlackBerry Enterprise servers and create/manage BlackBerry users
Configure different model BlackBerry handheld devices for end-users
Create accounts for groups, set account permeations and IT policies
Create, add, and remove password on Mainframe (Dynacomm Elite)
Configure, support, and troubleshoot WebEx, DHCP, SQL, servers
Install and configure Microsoft Office XP 2003/2007, network interface adapters and protocols such as TCP/IP, DHCP, SMTP and DNS
Set up Mobikey and Fab for laptops and VPN
Configure Support and troubleshoot Veritas backup problems
Recovering emails using E-discovery- Predictive Coding Technology., Accountable for setting goal and objectives for team members, delegating tasks
Aiding and support where assistance needed
Creating a supportive working relationship while emphasizing continuing development and providing opportunities for future growth and advancement within the department
Provided on-site telephone technical support and troubleshooting for the U.S
Senate network, including all 100 Senate offices, Senate committees, and the Capitol Police, and telephone support for all state offices
Performed troubleshooting on Win NT servers, Windows 2000/98/98SE/ME/95 workstations and laptops
Network trouble-shooting responsibilities included using NT OS and Admin tools, Windows 95/98 OS Tools, ccMail gateways add/delete users including remote/mobile
Configured network interface adapters and protocols such as TCP/IP, DHCP and DNS
Set up a secure ID for laptops
Backup Exec 6.1-7.3.8.0
Install, configure, Ghost, template new PCs
Configured HP and Lexmark printers.
CSD
05.2017 - 12.2019
As Audit Liaison, took ownership of audit-related activities that help, meet its mission and serve its customers throughout CBP
Collaborate with the different stakeholders including the ISSO, management, OIT audit liaison in meeting fulfillment of audit document requests
Review audit artifacts to ensure they meet control and compliance requirements prior to submitting to auditors while meeting deadlines
Closely work with the CSD team to address audit findings (NFRs) and close POA&Ms while reviewing artifacts and processes that ensure the risk of recurrence audit findings is mitigated
Server as a single point of contact for all audit-related meetings, identify and coordinate with key personnel attendance
Prepare for the weekly IT Audit NFR Leadership meeting and provide updates to leadership representing CSD
Leading Tanium deployment team
Collaborate with the OIT program officers for the application install
Met fulfillment deadline of the project
Documented and set obligations
Review statements of work, updated tasks, and basis of estimates
Prepared weekly report to management on the progress provided by the team
Customs and Border Protection (CBP) Department Of Homeland Security (DHS)
Queue Monitor Jnwary 1-217
Network Administrator Shift Lead
SENTEL Corporation
Arlington, VA
06.2002 - 12.2006
Accountable for setting goals and objectives to team members, delegating tasks, and providing assistance and support where assistance is needed
Created a supportive working relationship while emphasizing continuing development and providing opportunities for future growth and advancement writhen the department
Supported 24 x 7 network monitoring of SENTEL Corporation and Dimensions International
Networks and end-users support to all corporate/ remote users
Administered and configured Windows NT, Windows 2000/2003, Terminal, Citrix, RAS, Active Directory, AD advantage, Lotus Notes and Domino (Web)
Microsoft Office 2000/2003XP, Configured network interface adapters and protocols such as TCP/IP, DHCP and DNS
Set up dial-up connections for laptops, Blackberry, VPN, Firebox System Manager, Veritas Backup Exec 6.1-7.3.8.0., Retrospect (Dantz) backup software installation and configuration, Ghost template new PCs
Configure printers and copiers: HP, Dell, Lexmark, Xerox, Canon, and Ikon.
Information Systems Management Specialist
ACS-Government Solutions Group
Rockville, MD
02.2000 - 05.2002
Senior Support Engineer
Document Systems, Inc
Washington, D.C.
08.1997 - 01.2000
Developed Web sites for the Board of Real Property Assessments using FrontPage and Access Database
Provided technical support for users, configured, and maintained the department's LAN and WAN
Created NT server’s domain relationships, created system strategy for Windows NT 4.0
Installed and configured Windows NT workstations and servers
Created accounts for new users, implemented system policies, created file system partitions and fault-tolerant volumes
Installed and configured network services on Windows NT servers
Installed client software, implemented, and provided troubleshooting for directory replication
Supported running applications under Windows NT, configured and installed networked and stand-alone printers.
Education
Bachelor of Science - Computer Information Systems
Strayer University
Arlington, VA
06.2001
Associate of Applied Science - Network Administration Specialization
Northern Virginia Community College
Alexandria, VA
05.1999
Skills
Risk Assessment
Organizational Skills
Software licenses and patches
Application security
Disaster Recovery Planning
Interests
Security + LCD Team Lead Cours -TLC 2458 Windows 2000 (MCP) Workstation and Server Exchange 2003 ITIL V3
AWARD
Security + LCD Team Lead Cours -TLC 2458 Windows 2000 (MCP) Workstation and Server Exchange 2003 ITIL V3
Additional Information
TOP SECRET
CERTIFICATIONS:
AWARD:
, U.S. Senate September 11th Service Award
FY 18 Superior Achievement Awards 2018
QNA STAR Award 2011
Timeline
CSD
05.2017 - 12.2019
Network Administrator Shift Lead
SENTEL Corporation
06.2002 - 12.2006
Information Systems Management Specialist
ACS-Government Solutions Group
02.2000 - 05.2002
Senior Support Engineer
Document Systems, Inc
08.1997 - 01.2000
Information System Security Officer
Customs and Border Protection, CBP, DHS
1 1 - 10.2024
Shift Lead
U.S. Senate
- 02.2024
Bachelor of Science - Computer Information Systems
Strayer University
Associate of Applied Science - Network Administration Specialization
Northern Virginia Community College
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