Summary
Overview
Work History
Education
Skills
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Connie M. Roy

Summary

Proven ability to plan, organize, and multi-task in fast-paced environments. Demonstrated leadership, professionalism, and integrity in collaborating with multiple levels within organizations. A growth mindset to facilitate priorities to achieve immediate and long-term goals. Record of innovative and effective staff development. Ability to master new skills through hands-on experience. Knowledgeable Scoring Director with a robust background in scoring operations and oversight. Successfully led multiple scoring projects, ensuring accuracy and adherence to stringent quality standards. Proficiency in team leadership and process optimization enhances capabilities in this role.

Overview

18
18
years of professional experience

Work History

English as a Second Language (ESL) Instructor – Contract Remote

VIPKid
01.2018 - Current
  • Deliver one-on-one, fully immersive English language lessons, aligned with U.S
  • Common Core Standards, to Chinese students, ages4-16, in a virtual classroom setting, new teacher mentor
  • Provide the American school experience to individual Chinese learners by integrating math, social studies, science content and Test of English as a Foreign Language (TOEFL) prep with English language instruction
  • Engage and enhance student understanding using a dynamic series of e-learning interactive activities: Google Suite, Open Broadcaster Software (OBS), and other online educational tools while fostering critical thinking and creativity

Scoring Director – On-site and Remote

Pearson Assessments Inc.
12.2014 - Current
  • Facilitate range-finding committee meetings for grade-specific test training items and material, per rubric and client scoring guidelines
  • Facilitate the accurate and timely delivery of national, state, and district-wide English Language Arts (ELA) learning assessments
  • Conduct initial and continual training of Supervisors and10-30 Scorers; remote and onsite project management to ensure adherence to assessment standards
  • Test item development per pre-range finding and post-range finding criteria; Prepare ELA training material and select sample calibration and validity scoring responses that exemplify common core-specific standards
  • Interpret performance statistics and standards as determined by production reports
  • Collaborate with HR and site management about project expectations and progress
  • Execute and reinforce managerial duties for Supervisor tardy/absences, behavioral issues, performance-related issues, and end-of-project evaluations; ePen2, G Suite, ServiceNow, MS Suite

Senior Records Analyst

Accenture HR Services
11.2006 - 09.2008
  • Gained advanced knowledge of Accenture Human Resource Information System (HRIS) and processes to ensure procedural efficiency in fulfilling Service Level Agreements; MS Office Suite, E-Verify, PeopleSoft, SAP Human Capital Management (SAP HCM), Enterprise Resource Planning (ERP), Excel
  • Created and maintained accurate electronic and paper-based inventory of personnel file data to adhere to defined operational procedures for3 client businesses simultaneously
  • Implemented process metrics, local workforce instructions, interpreted data reporting for compliance

Education

Bachelor of Arts - International Studies

Texas State University
San Marcos, TX

Skills

  • Problem-solving abilities
  • Multitasking
  • Organizational leadership
  • Teamwork
  • Professionalism
  • Oral communication
  • Online teaching
  • Staff training and development
  • Goal setting
  • Team leadership
  • Customer service
  • Compliance monitoring

Timeline

English as a Second Language (ESL) Instructor – Contract Remote

VIPKid
01.2018 - Current

Scoring Director – On-site and Remote

Pearson Assessments Inc.
12.2014 - Current

Senior Records Analyst

Accenture HR Services
11.2006 - 09.2008

Bachelor of Arts - International Studies

Texas State University

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Connie M. Roy