Conni M. Young
Houston,Tx
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Site Visit Coordinator
BC Forward, Accenture
11.2022 - 03.2023
- Using state created database contact and schedule appointments for providers for site assessments
- During site assessment verify the living condition of residents
- Secure copies of legal document with providers having authorization to care for residents
- Verify sufficient safety issues are meet and adhered to per state mandated requirements
- Take photographs of residents’ rooms door lock, accessibility to food and medical equipment
- Input completed assessment form and photos with names of providers, address, date of assessment and resident contracts and upload to database
- Conduct assigned remediation to ensure that all state required documentation has been submitted for recertification
- Compost emails to providers/agencies requesting that missing documentation be submitted within the timeline parameters to prevent certification from being cancelled or withdrawn
- Revisit providers/agencies to obtain documentation needed to complete certification
- Send request via email or contact providers via listed phone number to request any additional missing documentation
- Verify receipt of needed updated information and upload it into SharePoint client file.
Front Desk Administrator
Liva Nova LLC
02.2022 - 11.2022
- Answering phones in timely, professional fashion
- Create and update badges for new and existing personnel, consultants and vendors using DSX Access System
- Ensure visitors, contractors and guests are monitored (ensure they are properly checked in/out and escorted to designation)
- Multi-tasking and prioritizing all assigned responsibilities
- Train in Office Space and become acclimated with the building
- (conference rooms, training rooms, labs and department locations) using SharePoint
- Assist in projects
- (scanning, mailings, facility, and safety support)
- Responsible for the selection and screening of the charitable group sponsored for our team building project in June 2022
Driver
Uber/Lyft
04.2018 - 02.2022
- Pickup and deliver both passenger and assigned deliveries to designated locations
- Diamond on Lyft platform with 5.0 rating
Merchandiser
Acosta Inc/Advantage Solutions
11.2013 - 11.2021
- Stocking and rotation of incoming flowers from vendor, with verification of new designs and items, including creation of flower display ensuring all items are set per POG (Plan-o-gram)
- Performing retail audits on specialized client products and accurately reporting shortage or overages
- Effective reporting to lead of any ongoing or upcoming issues with clientele that need immediate attention to prevent negative effect on potential goals
- Interacted with store managers and staff to ensure arrival and distribution of newly received products
- Accurate reporting of time and distance to ensure billing to clients is correct using company created software (Sofi) installed on handheld device.
Law Office Administrator
Oscar M. Telfair III P.C
09.2002 - 12.2018
- Organized and maintained law libraries, documents and case files using a Word created spreadsheet
- Reviewed legal publications and performed database searches to identify laws and court decisions relevant to pending cases
- Prepared correspondence as requested or assigned by attorney
- Assisted attorneys in collecting demographics and relevant information received via fax, email or USPS
- Coordinated witnesses and evidence files for scheduled mediations
- Maintained schedule for court filings, preparation of legal documentation for submission to courts, depositions, and appointments.
Document Control
Allied Fittings, LLC
05.2017 - 09.2018
- Outlined and prioritized operational guidelines and deadlines for the document control division,
- Scanned, corrected images, organized and maintained all workorder documents, adhering to the company's document lifecycle procedure
- Responsible for all technical documentation and related work orders pertaining to project activities within contractual requirements and procedures
- Developed and maintained a comprehensive filing system for all current work orders and shipments retained in the 051-file room
- Purged and reconfigured file room by removing and archiving expired work orders including applying bar codes created using Avery software to boxes going to storage
- Scheduled and maintained all onboarding employees and training classes
- Respond to customer request for MSR via phone fax or email request.
Administrative Assistant II
Exponent Inc
10.2007 - 04.2010
- Preparation of client retention letters for incoming investigations
- Composed correspondence independently based on operation reports per investigative results of engineers
- Received, sorted, tagged, and summarized material(s) received from clients for onsite investigative testing and analysis
- Attended meetings and conference, taking notes and/or summarized into minutes and distributed to staff
- Arranged domestic and foreign travel for engineers and support personnel, including updating and scheduling required immunizations for foreign travel
- Synchronized removal and storage of archived project records and project evidence including notification to clients of evidence that needs to be destroyed or returned
- Monthly processing of expense reports and vendor invoices for approval and payment
- Conducted intake procedures for onboarding personnel, including but not limited to company issued credit cards, rental car agreements, computer equipment and office design and layout
- Interaction with clients and vendors to resolve payment and billing issues
- Arranged monthly staff meetings and yearly special events including meals, location, wine and gift selections
- Answered and forward calls on 12-line switchboard to specific specialized engineers based on the customer request needs
- Coordination of yearly trade show participation
- Responsible for all aspects of participation of OTC yearly show
- Clerical support to 14 staff specialists including 2 Administrative Assistant I’s.
Education
Associate of Science - Paralegal Studies
Houston Community College
Houston, TX06.2002
Skills
- Front Office Management: Front Desk Visitor Check-in
- Daily office activities, project management, report compilations, travel arrangements, records retention, document review, inventory control, vendor contracts/bids, onboarding/offboarding activities, internet research
- Computer skills: Microsoft Office, DocuSign, SharePoint, DSX Access System, State of Texas Notary
- Visitor Registrations
- Office Supplies and Inventory
- Electronic Filing System
- Administrative Support
- Business Correspondence
- Administrative Procedures
- Office Operations
- Office Support
- Expense Reports
- Email Correspondence
Timeline
Site Visit Coordinator
BC Forward, Accenture
11.2022 - 03.2023
Front Desk Administrator
Liva Nova LLC
02.2022 - 11.2022
Driver
Uber/Lyft
04.2018 - 02.2022
Document Control
Allied Fittings, LLC
05.2017 - 09.2018
Merchandiser
Acosta Inc/Advantage Solutions
11.2013 - 11.2021
Administrative Assistant II
Exponent Inc
10.2007 - 04.2010
Law Office Administrator
Oscar M. Telfair III P.C
09.2002 - 12.2018
Associate of Science - Paralegal Studies
Houston Community College
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