Conni Young
Houston,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient in working with the State (Texas and Louisiana) requirements for Medicaid coverage. Energetic Medicare Sales Representative with comprehensive knowledge of Medicaid financial requirements and family salary limitations to qualify for coverage.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medicaid Enrollment Specialistals
B C Forward/Accenture
Houston, United States
03.2023 - Current
- Completion and submission of new Medicaid applications and renewals for State of Louisiana residents
- Answer and screen incoming and outgoing phone calls through Touchpoint for accuracy of member information
Site Visit Coordinator State of Texas
BC Forward Accenture
Houston, United States
11.2022 - Current
- Using state created database contact and schedule appointments for providers for site assessments
- Research providers and verify their licensing to be certified as provers for the State of Texas
- During site assessment verify the living condition of residents
- Secure copies of legal documents with providers having authorization to care for residents
- Verify sufficient safety issues are met and adhered to per state mandated requirements! Take photographs of residents' rooms door lock, accessibility to food and medical equipment
- Input completed assessment form and photos with names of providers, address, date of assessment and resident contracts and upload to database
- Conduct assigned remediation to ensure that all state required documentation has been submitted for recertification
- Compost emails to providers/agencies requesting that missing documentation be submitted within the timeline parameters to prevent certification from being cancelled or withdrawn
- Revisit providers/agencies to obtain documentation needed to complete certification
- Verify receipt of needed updated information and upload it into SharePoint client file
- Completion and submission of new Medicaid applications and renewals for State of Louisiana residents.
Merchandiser
Acosta/Advantage Solutions
Houston, United States
11.2013 - 11.2021
- Stocking and rotation of incoming flowers from vendor, with verification of new designs and items, including creation of flower display ensuring all items are set per POG (Plan-o-gram)
- Performing retail audits on specialized client products and accurately reporting shortage or overages
- Effective reporting to lead of any ongoing or upcoming issues with clientele that need immediate attention to prevent negative effect on potential goals
- Interacted with store managers and staff to ensure arrival and distribution of newly received products
- Accurate reporting of time and distance to ensure billing to clients is correct using company created software (Sofi) installed on handheld device.
Law Office Administrator
Oscar M Telfair III PC
Houston, United States
09.2002 - 12.2018
- Organized and maintained law libraries, documents and case files using a Word created spreadsheet
- Reviewed legal publications and performed database searches to identify laws and court decisions relevant to pending cases
- Prepared correspondence as requested or assigned by attorney
- Coordinated witnesses and evidence files for scheduled mediations
- Maintained schedule for court filings, preparation of legal documentation for submission to courts, depositions, and appointments.
Administrative Assistant II
Exponent
Houston, United States
10.2007 - 04.2010
- Preparation of client retention letters for incoming investigations
- Composed correspondence independently based on operation reports per investigative results of engineers
- Received, sorted, tagged, and summarized material(s) received from clients for onsite investigative testing and analysis
- Synchronized removal and storage of archived project records and project evidence including notification to clients of evidence that needs to be destroyed or returned
- Monthly processing of expense reports and vendor invoices for approval and payment
- Interaction with clients and vendors to resolve payment and billing issues
- Answered and forwarded calls on 12-line switchboard to specific specialized engineers based on the customer request needs
- Responsible for all aspects of participation of OTC yearly show.
Education
Associate of Science -
Houston Community College
Skills
- Medicaid
- Legal Documents
- Calendar Management
- Microsoft SharePoint
- Site Evaluation
- Mobile Devices
- Retail
- Law Library
- Publications
- Spreadsheets
- Microsoft Word
- Customer Retention/Renewal
- Expense Reports
- Call Centers
- Communication Skills
- Customer Support/Service
- Detail Oriented
- Document Control
- Microsoft Office
- Onboarding
- Stock Rotation
- Database Administration
- Photocopy
- Documentation
- Licensing
- Organizational Skills
- Merchandising
- Auditing
- Administrative Skills
- Legal
- Prepare Correspondence
- Attorney
- Customer Relations
- Writing Skills
- Problem Solving Skills
- Telephone Skills
- Investigative Reports
- Analysis Skills
- Multitasking
- Computer Skills
- Microsoft Access Database
- English Language
- Data Quality
Certification
Certified Administrative Professional
Personal Information
Title: Site Visit Coordinator State of Texas
Languages
English
Timeline
Medicaid Enrollment Specialistals
B C Forward/Accenture
03.2023 - Current
Site Visit Coordinator State of Texas
BC Forward Accenture
11.2022 - Current
Merchandiser
Acosta/Advantage Solutions
11.2013 - 11.2021
Administrative Assistant II
Exponent
10.2007 - 04.2010
Law Office Administrator
Oscar M Telfair III PC
09.2002 - 12.2018
Associate of Science -
Houston Community College
Certified Administrative Professional
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