Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Connor Alexander

East Peoria,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Apprentice General Manager

Chipotle
05.2023 - Current
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

DINING SERVICE MANAGER

Culver-Stockton College
08.2021 - 04.2023
  • Hire, train, discipline, and sometimes fire employees
  • Order food and beverages, equipment, and supplies
  • Oversee food preparation and other kitchen operations
  • Inspect supplies, equipment, and work areas
  • Ensure that employees comply with health and food safety standards
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths
  • Set tables with clean linens, condiments, or other supplies
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash
  • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
  • Fill beverage or ice dispensers
  • Stock cabinets or serving areas with condiments and refill condiment containers
  • Locate items requested by customers
  • Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
  • Carry trays from food counters to tables for cafeteria patrons
  • Replenish supplies of food or equipment at steam tables or service bars
  • Garnish foods and position them on tables to make them visible and accessible.

STUDENT WORKER

Culver
03.2019 - 08.2021
  • Worked in team environment to maintain high levels of productivity
  • Took and followed detailed directions from others
  • Maintained tidy and organized environment to comply with cleanliness standards
  • Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates
  • Regularly communicated with management to provide feedback and updates
  • Collaborated with team members to develop strategies in increasing customer satisfaction
  • Took meeting notes and compiled paperwork to support department
  • Addressed and resolved customer complaints to establish trust and increase loyalty
  • Operated cash register to manage payments and provide receipts for proof of transaction
  • Trained new employees to apply best practices and comply with store policies and procedures
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures
  • Educated staff on organizational mission and goals to help employees achieve success

LANDSCAPER, CGM
04.2019 - 06.2020
  • Operate vehicles and powered equipment, such as mowers, tractors, twin-axle vehicles, snow blowers, chain saws, electric clippers, sod cutters, and pruning saws
  • Mow or edge lawns, using power mowers or edgers
  • Shovel snow from walks, driveways, or parking lots and spread salt in those areas
  • Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls
  • Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes
  • Gather and remove litter
  • Maintain or repair tools, equipment, or structures, such as buildings, greenhouses, fences, or benches, using hand or power tools
  • Mix and spray or spread fertilizers, herbicides, or insecticides onto grass, shrubs, or trees, using hand or automatic sprayers or spreaders
  • Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, or other grounds features
  • Rake, mulch, and compost leaves
  • Install rock gardens, ponds, decks, drainage systems, irrigation systems, retaining walls, fences, planters, or playground equipment.

CREW, Jersey Mikes
10.2016 - 03.2018
  • Maintain sanitation, health, and safety standards in work areas
  • Clean food preparation areas, cooking surfaces, and utensils
  • Verify that prepared food meets requirements for quality and quantity
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
  • Measure ingredients required for specific food items being prepared
  • Take food and drink orders and receive payment from customers
  • Clean, stock, and restock workstations and display cases
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously
  • Wash, cut, and prepare foods designated for cooking
  • Serve orders to customers at windows, counters, or tables
  • Pre-cook items such as bacon, to prepare them for later use
  • Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times.

CREW, Chipotle
10.2014 - 03.2016
  • Maintain sanitation, health, and safety standards in work areas
  • Clean food preparation areas, cooking surfaces, and utensils
  • Verify that prepared food meets requirements for quality and quantity
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
  • Measure ingredients required for specific food items being prepared
  • Take food and drink orders and receive payment from customers
  • Clean, stock, and restock workstations and display cases
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously
  • Wash, cut, and prepare foods designated for cooking
  • Serve orders to customers at windows, counters, or tables
  • Pre-cook items such as bacon, to prepare them for later use
  • Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times.

Education

Bachelors(Pursuing Masters) - Business Administration/Data Analytics

CULVER-STOCKTON COLLEGE
Canton, MO
05.2024

Skills

  • Active Listener
  • Problem Solver
  • Great Communicator
  • Great Customer Service
  • Leader
  • Responsible
  • Motivated
  • Interpersonal
  • Excellent Time Manager
  • Goal-Oriented

Certification

ServSafe Manager Certified

Timeline

Apprentice General Manager

Chipotle
05.2023 - Current

DINING SERVICE MANAGER

Culver-Stockton College
08.2021 - 04.2023

LANDSCAPER, CGM
04.2019 - 06.2020

STUDENT WORKER

Culver
03.2019 - 08.2021

CREW, Jersey Mikes
10.2016 - 03.2018

CREW, Chipotle
10.2014 - 03.2016

Bachelors(Pursuing Masters) - Business Administration/Data Analytics

CULVER-STOCKTON COLLEGE

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