Connor Amesse
Auburn Hills,MI
Overview
3
3
years of professional experience
Work History
Client Advisor
BMW of Rochester Hills
Shelby Twp, MI
11.2022 - Current
- Consistently exceeded monthly sales targets in both volume and profit, averaging 11 units per month at $3k front-end profit per unit
- Provided ongoing support to customers post-sale, generating referrals that account for 20% of new clientele YTD
- Deliver an exceptional customer experience to achieve the top NPS score among all client advisors of 98.2%
- Utilized CRM software including DealerSocket and Elead to record follow up and access portfolio clientele for prospecting
- Negotiated pricing, terms, and financing options to ensure a mutually beneficial agreement for both the customer and dealership
- Collaborate with sales managers, finance managers, and service advisors to find quick and satisfactory resolutions for customer conflicts
- Employ data analytics tools including RevenueRadar and iPacket to leverage portfolio and service customer information into new sales opportunities
- Adapted to the emergence of the EV market and consistently exceeded EV sales targets in both unit volume and profit.
Sales Consultant
Meade Lexus of Lakeside
Utica, MI
05.2022 - 11.2022
- Utilized data mining and analytics software including Monogram and automotiveMastermind to optimize sales process, prospecting, and increase profitability
- Actively participated in sales training programs and stayed updated on industry trends and best practices to continuously improve sales performance
- Managed a high volume of leads and maintained engagement through a variety of software applications to maximize sales opportunities
- Demonstrated in-depth product knowledge and conducted engaging vehicle demonstrations to highlight features and benefits.
Medicare Account Specialist / Intern
Legacy Partners Insurance Services
Harrison Twp, MI
12.2021 - 04.2022
- Called leads using persuasive techniques and professional etiquette to generate appointments for Medicare agents
- Built rapport with existing clients aging into Medicare and performed basic needs analysis to aid agents in making a sale
- Planned and coordinated Medicare seminars to generate local leads and followed up accordingly.
Education
Communications
College of Arts and Sciences, Oakland University
Rochester, MI08.2022
Skills
- Consultative Selling
- New Business Development
- Relationship Management
- Financial Services
- Customer Engagement
- Portfolio Management
- Sales analytics
- Negotiation
- Complaint and Conflict Resolution
Additional Information
Bartender / Concessions Manager, R&S Sharf Golf Course (2018-2021)
References
References available upon request.
Timeline
Client Advisor
BMW of Rochester Hills
11.2022 - Current
Sales Consultant
Meade Lexus of Lakeside
05.2022 - 11.2022
Medicare Account Specialist / Intern
Legacy Partners Insurance Services
12.2021 - 04.2022
Communications
College of Arts and Sciences, Oakland University
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