Summary
Overview
Work History
Education
Skills
Timeline
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Connor Becerra

Velma,OK

Summary

Dynamic professional with a proven track record at Cleo, LLC., enhancing student engagement through innovative lesson planning and effective behavior management. Skilled in parent-teacher communication and oral communication, I excel in creating positive learning environments. Demonstrated ability to increase customer satisfaction and retention as a self-employed cosmetologist, showcasing exceptional service and organizational skills.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

12
12
years of professional experience

Work History

Assistant Teacher

Cleo, LLC.
08.2024 - Current
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.

Secretary

Eddie's Well Service
07.2016 - 05.2023
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Front Desk Receptionist

Quality Inn Hotel
05.2016 - 04.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.

Cosmetologist

Self Employed
07.2013 - 03.2016
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Education

No Degree - Sociology

Cameron University
Duncan, Ok

License -

Elite Academy of Cosmetology
Duncan, Ok
07-2013

High School Diploma -

Velma-Alma
Velma, Ok
05-2012

Skills

  • Parent-teacher communication
  • Oral communication
  • Lesson planning
  • Small group instruction
  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Quickbooks
  • Supply restocking
  • Payroll processing
  • Accounts receivable and payable
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette

Timeline

Assistant Teacher

Cleo, LLC.
08.2024 - Current

Secretary

Eddie's Well Service
07.2016 - 05.2023

Front Desk Receptionist

Quality Inn Hotel
05.2016 - 04.2017

Cosmetologist

Self Employed
07.2013 - 03.2016

No Degree - Sociology

Cameron University

License -

Elite Academy of Cosmetology

High School Diploma -

Velma-Alma

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Connor Becerra