Sales Professional with 6+ years experience driving revenue through strategic growth, consultative selling, and coaching colleagues in a high pressure, competitive market.
Overview
11
11
years of professional experience
Work History
MarketStar
Team Leader - Google Workspace Program
01.2023 - Current
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
Maintained up-to-date knowledge of products and services offered to customers
Adjusted sales strategy to incorporate changing/new products such as Generative AI
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Managed between 8-10 reps at any given time and hit all 4 quarterly revenue targets for 2023
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Account Manager - Google Workspace Program
02.2021 - 01.2023
Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Contributed to annual revenue goals by selling new services and developing new accounts.
Reached out to hundreds of potential clients per week
Led specialized email campaign to generate consistent client response
Managed both net new and existing clients
Exceeded quota every month since start date
Started performing as a fully ramped rep months before ramping period was completed
Windermere Real Estate
Inside Sales Agent
02.2020 - 02.2021
Completed 120-hour Real Estate License Education and obtained Utah License in less than 3 weeks.
Utilize digital and telephone approaches to generate sales leads.
Prospect potential clients and qualified buyer/seller leads
Design and shared marketing material such as brochures, postcards, and social media posts
Hold open houses and provided detailed real estate market information to potential clients
Manage client data in CRM software to ensure consistent follow-up
Rokrbox
Client Care Manager
11.2018 - 01.2020
Maintained B2B client files with sales contracts, records of client interactions, client notes, and other information in Customer Relations Management software
Fostered and strengthened relationships with over one dozen clients simultaneously in order to continuously reaffirm value of services and to address any concerns
Consulted licensed real estate professionals on lead follow-up practices
Coached and trained team of real estate inside sales agents to meet needs of dozens of client's accounts across the US and Canada
Supervised daily operations and sales functions and tracked company data to ensure maximization of revenue, customer satisfaction and employee productivity
Scheduled and facilitated meetings with clients and prospective clients as requested
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Recruiting Coordinator
08.2019 - 01.2020
Reviewed job applications to identify, vet and recommend optimal candidates
Evaluated strengths and weaknesses of candidates through effective screening processes
Conducted both phone and in-person interviews to prospective employees
Visited colleges and job fairs to inform people about job opportunities
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Client Care Senior Representative
05.2017 - 11.2018
Connected highly-motivated home buyer/sellers with experienced and high-income producing real estate firms across the country
Developed customer relationships and encouraged them to engage with qualified real estate professionals and/or mortgage brokers
Identified 1,700+ serious opportunities, generating over an estimated $40 million in real estate transactions
Miears Construction
Contractor Sales Representative / Project Manager
05.2016 - 12.2016
Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients
Negotiated agreements with property owners to carry out detailed reconstruction
Settled insurance claim disputes with homeowner's insurance companies to receive maximum coverage
Drafted labor and material estimates and presented them to homeowners to discuss allocation of funds
Performed regular job site inspections to provide direction for all on-site personnel
WESRO Productions, LLC.
Senior Crew Member
05.2013 - 02.2016
Concierge for a wide array of vessels including yachts and houseboats for clientele
Provided a professional and polished high level of service
Coordinated team to complete large-scale marine projects including relocations and cleanings
Education
Bachelor of Arts - International Studies
Texas A&M University
College Station, TX
12.2019
Skills
Strong Client Relationship Management
CRM Software Expertise
Consultative Selling Skills
Employee relations
Pipeline Forecasting
Team-building skills
Intuitive feedback and coaching abilities
Prospecting and management of outside clients
SaaS Account Management
Accomplishments
Recipient of Rokrbox's "Act in the Best Interest of Our Company, Our Customers, and Our Coworkers" Award in both 2018 & 2019
Awarded the MarketStar "Rockstar" Award for Q2 2022 for exemplary performance
Awarded the MarketStar "Direct Business Unit Employee of the Year" for 2022
Awarded the MarketStar "Leadership MVP Award" for Q4 2023 on the Google Workspace Program
Completed MarketStar's "Ascend Leadership Program" in Summer 2022
Completed a full marathon race in College Station, TX in 2018
Reached level B2 in Spanish on the European Union language scale and can communicate effectively
National Merit Scholarship Recipient
Timeline
MarketStar
Team Leader - Google Workspace Program
01.2023 - Current
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Account Manager - Google Workspace Program
02.2021 - 01.2023
Windermere Real Estate
Inside Sales Agent
02.2020 - 02.2021
-
Recruiting Coordinator
08.2019 - 01.2020
Rokrbox
Client Care Manager
11.2018 - 01.2020
-
Client Care Senior Representative
05.2017 - 11.2018
Miears Construction
Contractor Sales Representative / Project Manager
05.2016 - 12.2016
WESRO Productions, LLC.
Senior Crew Member
05.2013 - 02.2016
Bachelor of Arts - International Studies
Texas A&M University
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