Summary
Work History
Education
Skills
Timeline
Generic

Connor Boucher

Marshfield ,Wisconsin

Summary

Meticulously organized Parts Salesman with comprehensive knowledge of thousands of parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity. Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.

Work History

Parts Specialist

Rapids Ford
05 2024 - 07 2024
  • Tracked parts use and charged items to customer accounts for billing.
  • Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
  • Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
  • Issued parts to technicians to complete customers' repairs.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.

Warehouse Associate

Advanced Auto Distribution Center
05 2023 - 08 2023
  • Consistently lifted materials weighing as much as 70 pounds.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Service Manager

Walmart Stores,INC
10 2021 - 03 2022
  • Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Resolved customer complaints in professional and timely manner.

Maintenance Manager

Northern Management
01 2020 - 05 2021
  • Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Supervised employee performance, preventive maintenance, and safety.
  • Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.

Parts Specialist

Wheeler’s Chevrolet GMC
07 2017 - 10 2018
  • Tracked parts use and charged items to customer accounts for billing.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.

General Laborer/forklift driver

Grassland Dairy Products Inc.
01 2015 - 12 2017
  • Assisted team members with tasks that require group effort.
  • Performed general housekeeping and cleaning tasks.
  • Performed quality checks on products and materials to identify any defects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Notified supervisors of defective equipment or material.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Followed instructions and safety protocols while operating machinery and equipment.

Production MIG Welder

H@S Equipment
05 2014 - 08 2014
  • Skillfully repaired defective welds, maintaining high-quality standards and reducing waste.
  • Ensured workplace safety by following strict guidelines for proper equipment usage and protective gear.
  • Demonstrated versatility in handling various types of metals such as aluminum, stainless steel, and carbon steel with precision welding skills.
  • Proactively addressed potential issues within the production line by conducting thorough inspections of welded components.
  • Adapted quickly to changes in project requirements or deadlines without compromising workmanship or efficiency levels.

Stainless steel tig welder road welder/shop welder

Custom Fabricating and Repair
01 2013 - 04 2014
  • Promoted a safe working environment through strict adherence to company safety policies and procedures while welding various materials.
  • Increased safety measures by conducting regular equipment inspections and maintenance tasks.
  • Mentored junior welders on best practices, increasing their skill levels and promoting a culture of continuous improvement within the team.
  • Strengthened client relationships through clear communication regarding specifications, timelines, and expectations for finished products.
  • Reduced material waste by utilizing proper joint preparation methods before welding operations commenced.
  • Supported team members in troubleshooting technical issues during the welding process, ensuring minimal downtime and consistent production rates.

Farm Hand

Fred Wager Farm
04 2009 - 09 2012
  • Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
  • Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
  • Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
  • Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
  • Trained new farm hands in efficient work methods and safety practices, fostering knowledgeable and safety-conscious team.
  • Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.

Paint Line Worker

Cummings Filtration
03 2011 - 08 2011
  • Upheld high standards for product quality by performing frequent visual inspections and utilizing measuring tools to assess paint thickness, color accuracy, and surface finish.
  • Received recognition for exceptional attendance record, demonstrating dedication to workplace success and productivity goals.
  • Performed routine maintenance on paint line equipment, prolonging the life of machinery and reducing downtime for repairs.
  • Minimized defects in finished products by thoroughly inspecting surfaces before painting and addressing any issues promptly.
  • Streamlined workflow through effective time management skills, prioritizing tasks according to deadlines and production schedules.

Education

diploma - schooling

Neillsville High School
05.2011

Skills

  • Returns processing
  • Promotional planning
  • Verbal and written communication
  • Report generation
  • Proficient in [Software]
  • Purchasing oversight
  • Till counting
  • Improving customer satisfaction
  • Team collaboration
  • Staff Training
  • Supply orders
  • Vehicle operations knowledge
  • Operations management
  • Goal Setting

Timeline

Parts Specialist

Rapids Ford
05 2024 - 07 2024

Warehouse Associate

Advanced Auto Distribution Center
05 2023 - 08 2023

Service Manager

Walmart Stores,INC
10 2021 - 03 2022

Maintenance Manager

Northern Management
01 2020 - 05 2021

Parts Specialist

Wheeler’s Chevrolet GMC
07 2017 - 10 2018

General Laborer/forklift driver

Grassland Dairy Products Inc.
01 2015 - 12 2017

Production MIG Welder

H@S Equipment
05 2014 - 08 2014

Stainless steel tig welder road welder/shop welder

Custom Fabricating and Repair
01 2013 - 04 2014

Farm Hand

Fred Wager Farm
04 2009 - 09 2012

Paint Line Worker

Cummings Filtration
03 2011 - 08 2011

diploma - schooling

Neillsville High School

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Connor Boucher