Dynamic professional with extensive customer service experience in retail and food industries. Over two years of diverse roles demonstrate adaptability in fast-paced environments and commitment to teamwork. Currently focused on building income to support ongoing education in Electrical Engineering, while excelling in high-pressure situations. Recognized for exceptional communication skills and efficient multitasking, ensuring outstanding service delivery and operational success.
Overview
9
9
years of professional experience
Work History
Produce Associate
Stop & Shop
05.2025 - Current
Operated machinery for efficient production of fresh produce.
Ensured quality control standards met through regular inspections.
Assisted in training new associates on safety protocols and operational procedures.
Collaborated with team members to optimize workflow and reduce waste.
Consistently stocked the floor & freezer
Unloading and loading trucks in receiving
Resolved equipment malfunctions swiftly to minimize downtime during production runs.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Checked product shelves to review for proper price labels and handled price changes when requested by management.
Pleasantly greeted customers and provided prompt and courteous service.
Assisted in reducing waste by implementing proper rotation techniques for perishable items.
Monitored inventory levels, reporting shortages to management promptly.
Maintained cleanliness and organization within the production area.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
Real Estate Intern
Coach Realtors- rs- JoAnn Klein
Mount Sinai, New York
01.2024 - 03.2025
Assisted agents with property listings and client communication.
Conducted market research to support property valuation and pricing strategies.
Organized open houses and property showings for potential buyers.
Prepared documents for real estate transactions, including contracts and disclosures.
Collaborated with team members on marketing materials for listings.
Supported administrative tasks such as scheduling appointments and managing files.
Engaged with clients to answer questions about properties and the buying process.
Negotiated terms between buyers and sellers in order to reach an agreement acceptable to both parties.
Researched title documents to ensure accuracy and completeness prior to closing transactions.
Cold-called various Cliental throughout the East Coast. Monday to Friday, for two hours a day. Proficient results in a total number of over two thousand per week!
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Utilized various software and tools to streamline processes and optimize performance.
Achieved cost-savings by developing functional solutions to problems.
Associate
Chemex Pool Supplies
03.2023 - 08.2023
As an Associate at Chemex Pool Supplies, responsibilities included assisting customers with product selection and providing knowledgeable insights about pool maintenance supplies. Focused on creating a positive shopping experience through personalized service and product recommendations. Engaged in inventory management and ensured the store was well-organized. + Provided expert advice to customers, enhancing their purchasing decisions. + Maintained a neat and organized store layout to facilitate easy access to products. + Contributed to team efforts in achieving sales targets through effective customer engagement.
Deli/Bakery Clerk
Walmart
07.2022 - 11.2022
In the role of Deli/Bakery Clerk at Walmart, responsibilities included providing excellent customer service while managing the deli and bakery sections. Ensured that products were fresh and well-presented, contributing to an inviting shopping experience. Focused on maintaining cleanliness and adherence to food safety standards while assisting customers with their orders. + Delivered high-quality customer service by assisting shoppers effectively. + Managed inventory levels and restocked products as needed to meet customer demand. + Followed strict food safety protocols to ensure the highest standards of hygiene.
Game Coordinator
All Country Amusements
06.2021 - 08.2021
Coordinated game operations and ensured smooth execution of events. Managed inventory processes, optimizing stock levels for all gaming equipment. Delivered exceptional customer service to enhance guest experiences. Collaborated with team members to improve operational efficiency. Assisted in training new staff on company protocols and safety standards. Handled money and was accounted for perfection.
Associate
Powers Country Gardens
03.2021 - 06.2021
Delivered exceptional customer service, ensuring a positive shopping experience for all patrons. Managed inventory effectively, maintaining accurate stock levels and minimizing waste. Collaborated with team members to optimize workflows and enhance operational efficiency. Ensured compliance with food safety standards, promoting a safe environment for customers and staff. Trained new associates on best practices in customer service and inventory management.
Baristí
Starbucks
08.2020 - 12.2020
In the position of Barista at Starbucks, engaged in crafting high-quality beverages while providing outstanding customer service in a fast-paced environment. Responsibilities included maintaining equipment, managing inventory, and ensuring cleanliness in the workspace. Developed strong relationships with regular customers, contributing to a welcoming atmosphere. + Prepared a variety of beverages, ensuring consistency and quality. + Handled cash transactions and managed the register efficiently. + Collaborated with team members to optimize workflow and enhance customer satisfaction.
Little League Umpire
North Shore Little League
09.2016 - 05.2017
Officiated youth baseball games, ensuring fair play and adherence to league rules. Demonstrated strong decision-making skills under pressure during competitive matches. Collaborated with coaches and players to foster positive sportsmanship and communication. Utilized conflict resolution techniques to handle disputes effectively. Developed a keen understanding of game strategies and player dynamics.
Education
Bachelor of Science - Electrical Engineering
College Of Charleston
Charleston, SC
01-2024
Electrical Engineering
SUNY Suffolk Community College
Selden
08.2023
Electrical Engineering
SUNY Oswego
Oswego
02.2022
Honors Regents Diploma -
Rocky Point High School
Rocky Point, NY
06.2021
Skills
Complex analytical problem-solving
Proficiency in digital technologies
Leadership strategy
Performance under pressure
Challenge adaptability
Learning agility
Customer support
Mentoring and training
Inventory oversight
Collaborative teamwork
Product knowledge
Sanitation protocols
Organizational time management
Communication effectiveness
Researching markets
Engaging clients
Detail orientation
Interpersonal communication
Developing business opportunities
Sales strategy planning
Setting goals
Finance organization skills
Marketing strategies development
Negotiation expertise
Awareness of commercial trends
Hobbies and Interests
Martial Arts
Gym Workouts
Electronics and Circuit Building
Web Development and Design
Design and Build Websites
Artificial Intelligence (AI) and Machine Learning
Auto Repair/Restoration
Documenting and sharing travel experiences.
Tech enthusiast, passionate about exploring the latest advancements and innovations.