Connor Brotherton
Camp Point,IL
Summary
Enthusiastic and reliable professional, I take pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. I maintain focus and positive attitude in stressful situations and high-volume environments. I am proficient in handling money, restocking merchandise and helping customers locate products. I have a history of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Hardworking and passionate job seeker with strong organizational skills and I am eager to work with others. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Gutter Installer
A Plus Seamless Guttering
06.2023 - 08.2023
- Installed downspouts, elbows and materials in existing and new construction homes.
- Maintained good housekeeping on job site and company truck and kept accurate tool inventory.
- Cleaned up work areas upon completion of projects.
- Assisted with installation of gutters and downspouts.
- Coordinated with other craft employees to maximize project efficiency.
Waiter / Host
Applebee's
09.2022 - 04.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Informed customers about daily and seasonal specials.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Answered customers' questions, recommended items, and recorded order information.
- Checked guests' identification before serving alcoholic beverages.
Cashier
Hy-Vee
03.2021 - 06.2022
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
High School Diploma -
Central High School
Camp Point, IL05.2023
Skills
- Critical Thinking Skills
- Active Listening
- Complex Problem-Solving
- Guest Relations
- Daily Specials Memorization
- Cash Handling
- Order Accuracy
- Customer Satisfaction
Timeline
Gutter Installer
A Plus Seamless Guttering
06.2023 - 08.2023
Waiter / Host
Applebee's
09.2022 - 04.2023
Cashier
Hy-Vee
03.2021 - 06.2022
High School Diploma -
Central High School
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