Connor Cassell
Dallas,TEXAS
Summary
Dynamic and reliable professional with a proven track record at Rally House, excelling in customer engagement and problem-solving. Leveraged effective communication and attentive listening to enhance customer satisfaction and foster repeat business. Skilled in utilizing point-of-sale systems and managing inventory, demonstrating a blend of technical proficiency and exceptional people skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Rally House
Dallas, Texas
02.2024 - 08.2024
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
Outside Service Attendant
Luna Vista Golf
Dallas, Texas
05.2022 - 01.2023
- Greeted customers, answered questions, and provided information about services.
- Maintained the outside service area by cleaning clubs, washing carts, and restocking supplies.
- Performed light maintenance on golf carts such as checking oil levels and tire pressure.
- Ensured that all areas of the facility were kept clean at all times by removing trash and debris from the grounds.
- Maintained inventory records of outside service items such as tees, divot mix, ball washers.
- Provided an enjoyable experience for guests through friendly customer service interactions.
Education
Associate of Science - Entrepreneurship
University of Arkansas
Fayetteville, AR05-2028
Associate of Science - Business Administration And Management
Dallas College
Dallas, TX05-2024
Skills
- Effective Communication
- Attentive Listening Skills
- Excellent people skills
- Problem-Solving
- Reliable and punctual
Affiliations
- Captain of the varsity golf team
- Member of Sigma Phi Epsilon Fraternity
- Active in the gym
- Active runner
Accomplishments
- Golf Regional qualifier since sophomore year
- Golf District champion since junior year
Certification
- Microsoft Certification
- Excel Certification
- Word Certification
Timeline
Sales Associate
Rally House
02.2024 - 08.2024
Outside Service Attendant
Luna Vista Golf
05.2022 - 01.2023
Associate of Science - Entrepreneurship
University of Arkansas
Associate of Science - Business Administration And Management
Dallas College
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