Connor Cid Jimenez
New Orleans,LA
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Sales Associate / Warehouse
Sherwin Williams Paint Company
04.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Managed inventory levels for optimal stock availability and reduced variances.
Host
Hops & Hounds
07.2020 - 07.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Sales Associate
Pac Sun
10.2016 - 05.2017
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
- Organized and participated in special store events, such as seasonal sales or launch parties, to attract new customers and boost overall revenue.
- Assisted with visual merchandising efforts, creating cohesive and visually appealing displays that showcased current trends and inventory highlights.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of performance.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Used point-of-sale systems to process payments and check inventory levels.
Education
No Degree - Psychology
Alamo Community College
San Antonio, TX05-2027
No Degree - Nursing
University of New Orleans
New Orleans, LA05-2027
Graduate -
Winston Churchill
06.2017
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Conflict resolution
- Store opening and closing
- Sales training
- Cold calling
- Friendly and outgoing
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Host
Hops & Hounds
07.2020 - 07.2021
Sales Associate / Warehouse
Sherwin Williams Paint Company
04.2019 - Current
Sales Associate
Pac Sun
10.2016 - 05.2017
No Degree - Psychology
Alamo Community College
No Degree - Nursing
University of New Orleans
Graduate -
Winston Churchill
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