Skilled Dispatcher with 5 years of experience in coordinating schedules and field personnel to ensure efficient service delivery to customers. Proficient in navigating shipping protocols, emergency procedures, and driver practices to uphold high standards of performance. Well-versed in optimizing logistics operations to meet delivery requirements and exceed customer expectations. Demonstrated ability to handle high-pressure situations with calm and precision, ensuring timely resolution of issues. A proactive team player with strong communication skills, capable of fostering positive relationships with both internal teams and external stakeholders.