Summary
Overview
Work History
Education
Skills
References
Affiliations
Other Leadership Experience
Timeline
Generic

Connor Diskin

Summary

Motivated and collaborative customer-oriented leader seeking a career change to explore opportunities with growth potential and longevity. Committed to leveraging diverse experience in sales, business development, and hospitality management to contribute effectively in a new role.

Overview

6
6
years of professional experience

Work History

General Manager

Aslin Beer Company
06.2023 - Current
  • Oversee all aspects of daily operations in a high-volume craft beer taproom, managing a team of 30 or more staff members.
  • Manage budget implementations, employee reviews, training, schedules, and inventory.
  • Develop budget, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Reduced labor costs by at least 10%, and maintained consistency in meeting company goals.
  • Increased profitability by reducing food costs, on average, by 10 to 15% on a weekly and monthly basis.
  • Lead a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.

Taproom Manager

Aslin Beer Company
11.2022 - 06.2023
  • Managed daily taproom operations, including staffing, inventory control, and customer service.
  • Developed and executed promotional events and initiatives to increase customer engagement and sales.
  • Maintained a clean and safe environment through regular inspections and adherence to health code standards.
  • Assisted in the recruitment and training of new employees, fostering a collaborative and productive work environment.

Assistant Taproom Manager

Aslin Beer Company
01.2022 - 11.2022
  • Supported the Taproom Manager in overseeing daily operations and ensuring excellent customer service.
  • Addressed customer inquiries and resolved issues promptly, enhancing the overall guest experience.
  • Contributed to inventory management and ordering processes to maintain optimal stock levels.
  • Optimized the use of space within the taproom, creating a comfortable atmosphere that encouraged repeat patronage.

Business Development Representative / Account Executive

Surefire Local
05.2020 - 04.2021
  • Sold online marketing software to small and medium-sized businesses, tailoring solutions to meet their unique needs.
  • Developed and maintained relationships with clients, ensuring high levels of customer satisfaction and retention.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Developed business pipeline using cold and warm techniques.
  • Connected with at least 80-100 potential and existing customers a day in order to create new relationships and cultivate the growth of existing partnerships.

Inside Sales Representative

Choptank Transport
01.2019 - 05.2020
  • Assisted customers with freight logistics, offering cost-effective and efficient transportation solutions.
  • Built and maintained client relationships, providing exceptional service and support throughout the sales process.
  • Collaborated with the logistics team to ensure timely and accurate delivery of goods.

Education

Bachelor of Arts - Business Management And Economics

Randolph-Macon College
Ashland, VA
06.2018

Skills

  • Customer Service Excellence
  • Teamwork and Collaboration
  • Problem Resolution
  • Operations Management
  • Leadership and Staff Development
  • Adaptability and Change Management
  • Proficient in Excel, POS Systems, and Quality Management Platforms
  • Team Activation
  • Cost Control and Budgeting
  • Customer Retention

References

References Available Upon Request

Affiliations

  • Sigma Phi Epsilon Fraternity

Other Leadership Experience

Sigma Phi Epsilon Fraternity Randolph-Macon College

  • Served as Vice President of Finance and then Chapter President of the Virginia Zeta Chapter.
  • Led volunteering and fundraising efforts both on campus and within the local community.
  • Represented the chapter and voted on legislature at National Fraternity sponsored events, such as the Carlson Leadership Academy and Grand Chapter Conclave.

Timeline

General Manager

Aslin Beer Company
06.2023 - Current

Taproom Manager

Aslin Beer Company
11.2022 - 06.2023

Assistant Taproom Manager

Aslin Beer Company
01.2022 - 11.2022

Business Development Representative / Account Executive

Surefire Local
05.2020 - 04.2021

Inside Sales Representative

Choptank Transport
01.2019 - 05.2020

Bachelor of Arts - Business Management And Economics

Randolph-Macon College
Connor Diskin