Connor Edmonson
Murrells Inlet,SC
Summary
Dedicated pet grooming professional with expertise in animal handling and customer service. Proven ability to streamline operations and enhance client relationships through effective communication and process improvements.
Results-oriented assistant pet groomer with strong skills in grooming procedures and upselling. Known for patience and empathy, successfully educating pet owners and fostering loyalty through exceptional service and relationship building.
Overview
6
6
years of professional experience
Work History
Assistant Pet Groomer
Perfect Paws Mpg
South Carolina
11.2023 - 05.2026
- Assisted in grooming procedures, ensuring pet comfort and safety during services.
- Maintained cleanliness of grooming tools and work areas to uphold hygiene standards.
- Provided support in bathing, brushing, and trimming a variety of dog breeds.
- Educated pet owners on proper grooming techniques and aftercare practices.
- Implemented process improvements that streamlined daily operations within the grooming area.
- Developed strong client relationships through exceptional customer service and follow-up communications.
- Assisted head groomer in efficiently completing daily appointments for improved scheduling and time management.
Sales Associate/Cashier/Cashier/Customer Service Representative
Sonic
South Carolina
03.2024 - 12.2025
- Provided exceptional customer service to enhance guest satisfaction and encourage repeat business.
- Maintained accurate inventory levels through regular stock assessments and effective organization.
- Trained new staff on operational procedures, ensuring adherence to company standards and policies.
- Implemented upselling techniques that improved overall sales performance and customer engagement.
- Collaborated with team members to streamline daily operations, enhancing workflow efficiency and productivity.
- Monitored cash handling procedures, ensuring accuracy in transactions and compliance with financial protocols.
- Executed promotional initiatives to drive foot traffic and elevate brand visibility within the local market.
- Analyzed customer feedback to identify areas for improvement, contributing to enhanced service delivery strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier/Customer Service Representative
Marcos's Pizza
South Carolina
01.2024 - 04.2025
- Trained new staff on checkout procedures and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and retention initiatives were met.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier/Customer Service Representative
Rite Aid
Long Island Ny
01.2020 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Collaborated with team members to optimize store layout and inventory displays.
- Implemented process improvements that enhanced transaction speed during peak hours.
- Monitored stock levels and communicated replenishment needs to management effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
GED -
Suffolk Community College
Long Island NY05-2022
High School Diploma -
Westhampton Beach High School
Long Island NY06-2020
Skills
- Patience and empathy
- Animal handling expertise
- Proper tool usage
- Flea and tick treatments
- Nail trimming proficiency
- Animal behavior
- Stress reduction techniques
- Sanitation protocols
- Ear cleaning
- Sales and upselling
- Shampoo selection expertise
- De-matting techniques
- Appointment scheduling proficiency
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Quick learner
- Strong work ethic
- Excellent customer service
Languages
English
Native or Bilingual
Timeline
Sales Associate/Cashier/Cashier/Customer Service Representative
Sonic
03.2024 - 12.2025
Cashier/Customer Service Representative
Marcos's Pizza
01.2024 - 04.2025
Assistant Pet Groomer
Perfect Paws Mpg
11.2023 - 05.2026
Cashier/Customer Service Representative
Rite Aid
01.2020 - 10.2023
GED -
Suffolk Community College
High School Diploma -
Westhampton Beach High School