Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Robotics Department
Amazon Distribution Center
01.2023 - 12.2025
Oversaw 15-20 associates on respective sides of a floor- problem solving and troubleshooting issues with the respective robotic units as they malfunctioned, communicated with management prospective plans regarding the implementation of new initiatives in terms of troubleshooting. Briefly before entering Robotics, also became forklift certified and operated the forklifts in the receiving dock for about three months.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Learned and adapted quickly to new technology and software applications.
Adaptable and proficient in learning new concepts quickly and efficiently.
Warehouse Lead
Amazon
07.2023 - 03.2024
Supervised daily warehouse operations, ensuring adherence to safety protocols and efficiency standards.
Trained new staff on equipment use and operational procedures, fostering a collaborative work environment.
Implemented workflow improvements that enhanced picking accuracy and reduced order processing times.
Monitored team performance, providing feedback and support to drive productivity goals.
Conducted regular equipment inspections, maintaining operational readiness and minimizing downtime.
Collaborated with management to identify training needs and develop skill enhancement programs for staff.
Trained employees on equipment operation and safety protocols.
Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Education
No Degree -
National Fire Tech Academy
01.2026
Associate of Arts - History Undergraduate
Bellevue College
Bellevue, WA
09.2023
Diploma -
Glacier Peak Highschool
06.2022
Skills
Skillful and proficient writer, focused and detail oriented in all respects, good under stress, CPR certified, previous training in the field of Emergency services (EMT), experience talking over a radio in high stress situations, very organizationally inclined, some management experience, experience helping associates
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Excellent communication
Critical thinking
Computer skills
Organizational skills
Problem resolution
Organization and time management
Active listening
Calm under pressure
Decision-making
Certification
Forklift Training - August 2023-August 2025
AEMD Training - August 2025- August 2026
Robotics Technician Training - September 2023-September 2026