Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor Every

Hauppauge

Summary

Driven Service Writer skilled in customer service, communication, and process improvement. Proven ability to streamline service processes and enhance team collaboration for optimal performance.

Overview

3
3
years of professional experience

Work History

Service Writer

Advantage Acura
Hauppauge
01.2026 - Current
  • Assisted customers with service inquiries and vehicle maintenance needs.
  • Collaborated with team members to streamline service processes effectively.
  • Created detailed invoices for each job completed which included labor charges, parts costs, taxes, fees.

BDC Service Representative

Atlantic Auto Group
Saint James
10.2024 - Current
  • Managed customer inquiries through phone and online platforms.
  • Assisted customers in understanding vehicle maintenance services offered.
  • Coordinated service appointments and follow-ups for clients.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

BDC Service Representative

Nardy Honda Smithtown
Saint James
07.2023 - 10.2024
  • Coordinated service appointments and follow-ups, enhancing client satisfaction and service continuity.
  • Managed customer inquiries via phone and online platforms, ensuring timely responses and resolution.
  • Guided customers in understanding vehicle maintenance services, facilitating informed decision-making.
  • Utilized dealership software to track service requests and customer information.

Education

Bachelor of Arts - History

Stony Brook University
Stony Brook, NY
05-2026

Associate of Arts - History

Suffolk County Community College
Selden, NY
05-2024

Skills

  • Invoice creation
  • Process improvement
  • Customer service
  • Effective communication
  • Team collaboration
  • Problem solving

Timeline

Service Writer

Advantage Acura
01.2026 - Current

BDC Service Representative

Atlantic Auto Group
10.2024 - Current

BDC Service Representative

Nardy Honda Smithtown
07.2023 - 10.2024

Bachelor of Arts - History

Stony Brook University

Associate of Arts - History

Suffolk County Community College
Connor Every