Summary
Overview
Work History
Education
Skills
Timeline
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Connor Fay

White Plains,NY

Summary

Dynamic professional with a proven track record in crowd control and effective problem-solving, honed across roles from Bouncer at Grotto's Pizza to Lifeguard at Westwood Swim & Tennis Club. Demonstrates exceptional leadership and communication skills, ensuring safety and customer satisfaction. Excelled in high-stress situations, significantly reducing conflicts and enhancing patron experiences.

Overview

6
6
years of professional experience

Work History

Bouncer

Grotto's Pizza
03.2023 - Current
  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
  • Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.

Rental Assistant

Ocean Atlantic Event Rentals
05.2025 - 08.2025
  • Delivered exceptional customer service through prompt communication and effective problem-solving skills.
  • Monitored inventory levels of office supplies, ensuring availability when needed for daily operations.

Cashier

ACME
12.2021 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Lifeguard/Kayak Guide

Oakland Beach
05.2021 - 09.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.

Retail Sales Associate

Urban Outfitters, Inc.
01.2020 - 05.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Lifeguard

Westwood Swim & Tennis Club
05.2019 - 09.2019
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Education

Associate of Arts - Digital Media

Wilmington University
New Castle, DE
05-2027

High School Diploma -

White Plains High School
White Plains, NY
05-2021

Skills

  • Physical strength
  • Patience and tolerance
  • Integrity and honesty
  • Quick thinking
  • Strong communicator
  • Effective problem-solver
  • Leadership qualities
  • Team collaboration
  • Physical fitness
  • Costumer Service

Timeline

Rental Assistant

Ocean Atlantic Event Rentals
05.2025 - 08.2025

Bouncer

Grotto's Pizza
03.2023 - Current

Cashier

ACME
12.2021 - 04.2022

Lifeguard/Kayak Guide

Oakland Beach
05.2021 - 09.2021

Retail Sales Associate

Urban Outfitters, Inc.
01.2020 - 05.2020

Lifeguard

Westwood Swim & Tennis Club
05.2019 - 09.2019

Associate of Arts - Digital Media

Wilmington University

High School Diploma -

White Plains High School

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