Connor Foster
Auburn,CA
Summary
Dynamic Shift Leader with a proven track record of driving team performance and achieving operational goals through effective training and support. Skilled in identifying and resolving operational challenges while fostering a collaborative work environment. Adept at balancing the needs of customers, employees, and the organization to enhance overall productivity.
Overview
4
4
years of professional experience
Work History
Shift Lead
Jersey Mike's Subs
Auburn, CA
09.2024 - Current
- Address customer inquiries and complaints with professionalism and efficiency.
- Process cash register transactions accurately while delivering exceptional customer service.
- Enforce store policies related to returns, exchanges, refunds, and discounts.
- Train new employees on company policies and job responsibilities.
- Ensure strict compliance with health and safety regulations.
- Offer guidance and support to team members as needed.
Worker
Family & Friends
05.2021 - Current
- Operate lawn mowers, weed trimmers, leaf blowers, and other tools.
- Repair irrigation systems when necessary.
- Repair broken or cracked parts using cutting torches and welding equipment.
- Utilize a variety of power tools, such as saws, drills, and sanders, for deck construction.
Retail Service Specialist
Save Mart
Auburn, CA
04.2023 - 05.2024
- Provided customer service by answering questions and resolving issues promptly.
- Restocked inventory as needed throughout the day to ensure adequate availability for customers' needs.
- Ensured store was clean, neat and organized at all times.
- Researched product information for customers inquiring about specific products or services.
- Trained employees with knowledge to serve customers and deliver exceptional experiences daily.
Education
Associate of Science - Welding
Sierra College
Rocklin, CA01-2026
High School Diploma -
Placer High School
Auburn, CA05-2024
Skills
- Shift leadership
- Customer service
- Employee training
- Time management
- Safety compliance
- Positive attitude
Timeline
Shift Lead
Jersey Mike's Subs
09.2024 - Current
Retail Service Specialist
Save Mart
04.2023 - 05.2024
Worker
Family & Friends
05.2021 - Current
Associate of Science - Welding
Sierra College
High School Diploma -
Placer High School
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