Connor Geddings
Charleston,SC
Summary
Accomplished Operations Manager with a proven track record at Neal Brothers Inc., enhancing operational efficiency and team leadership. Expert in implementing quality control systems, boosting product reliability, and driving staff training initiatives. Skilled in problem-solving and interpersonal communication, significantly improving performance monitoring and customer satisfaction. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Neal Brothers Inc.
01.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Implemented quality control systems to boost overall product consistency and reliability.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Shop Manager
Port City Moped
01.2016 - 12.2023
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- I oversaw all aspects of our operations, specializing in sales, rentals, and service.
- Helped with the expansion of our services to include golf cart rentals, deliveries, and maintenance.
Food Runner
Long Island Cafe
10.2017 - 07.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
Education
Bachelor of Science - Hospitality Management
University of South Carolina
Columbia, SC12.2023
High School Diploma -
Wando High School
Mount Pleasant, SC06.2019
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operational Efficiency
- Staff Training
- Interpersonal skills
- Time management
- Transferable skills
- Operations Monitoring
- Decision-Making
- Performance monitoring
Certification
Forklift
Heavy Machinery
Timeline
Operations Manager
Neal Brothers Inc.
01.2024 - Current
Food Runner
Long Island Cafe
10.2017 - 07.2023
Shop Manager
Port City Moped
01.2016 - 12.2023
Bachelor of Science - Hospitality Management
University of South Carolina
High School Diploma -
Wando High School
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