Connor Gerlitz
Bloomington,IN
Summary
Accomplished General Manager at Panera Bread, adept in leadership and team building, significantly elevated a cafe from bottom quartile to top 25% in performance. Expert in operations management and Microsoft Excel, I excel in formulating strategies that enhance profitability and foster strong client and vendor relationships, ensuring long-term organizational growth while fostering an environment in which my team wanted to grow within.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
Panera Bread
04.2024 - Current
- Managed budget implementations, forecasting, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales, profitability and long term organizational growth.
- Formulated policies and procedures to streamline operations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Panera Bread
01.2022 - 04.2024
- Brought a bottom quartile cafe in performance to a top 25% cafe in the company as a first time General Manager.
Insurance Agent
American Income Life Insurance Agency
04.2021 - 01.2022
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates through policy reviews with clients.
Education
High School Diploma -
Zionsville Community High School
Zionsville05.2010
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Time Management
- Training and Development
- Inventory Control
- Facility Management
- Verbal and written communication
- P&L Management
- Schedule Management
- Proficient in Microsoft Excel and Word
- Change Implementation
Accomplishments
- Panera Bread General Manager of the Year for 2022
Affiliations
- Phantom Regiment Drum & Bugle Corps
Certification
- ServSafe Certified
Timeline
General Manager
Panera Bread
04.2024 - Current
General Manager
Panera Bread
01.2022 - 04.2024
Insurance Agent
American Income Life Insurance Agency
04.2021 - 01.2022
High School Diploma -
Zionsville Community High School