Connor Gilbert
Metamora
Overview
9
9
years of professional experience
Work History
Utility Worker
Sunoco Gas Station
Metamora, MI
02.2024 - Current
- Kept work area clean, neat, and well-stocked to maximize productivity. Including drink coolers, grocery shelves, tobacco products, and alcohol.
- Collected and disposed of trash and debris.
- Improved kitchen efficiency by maintaining clean and organized workspaces for seamless food preparation.
- Increased overall kitchen cleanliness, focusing on deep-cleaning tasks such as scrubbing floors, walls, and equipment surfaces regularly.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Associate
Walgreens
Lapeer, MI
03.2024 - 10.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Food/Consumables Team Member
Walmart
Lapeer, MI
10.2021 - 12.2023
- Stocked and faced supplies during store open hours while being available to customers.
- Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
- Solved customer problems and collaborated well with other team members.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Line Cook
TopGolf
Auburn Hills, MI
03.2019 - 08.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Dishwasher
Oxford Tap
Oxford, MI
06.2016 - 01.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
Associate of Arts - General Studies
Charles Stewart Mott Community College
Flint, MI12-2024
Skills
- Cleaning procedures
- Safety compliance
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
Timeline
Customer Service Associate
Walgreens
03.2024 - 10.2024
Utility Worker
Sunoco Gas Station
02.2024 - Current
Food/Consumables Team Member
Walmart
10.2021 - 12.2023
Line Cook
TopGolf
03.2019 - 08.2021
Dishwasher
Oxford Tap
06.2016 - 01.2019
Associate of Arts - General Studies
Charles Stewart Mott Community College