Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Connor Gillet

Ames,IA

Summary

Results-driven professional focused on delivering the highest quality of support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations, team management and communication.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Maintenance Porter

The Grove At Ames
11.2023 - Current
  • Improved equipment functionality by performing routine maintenance tasks and repairs.
  • Enhanced facility cleanliness with daily sweeping, mopping, and trash removal.
  • Increased safety standards by promptly addressing any potential hazards or maintenance issues.
  • Provided excellent customer service to residents and staff, addressing concerns and resolving maintenance problems efficiently.

Caddie Master

White Bear Yacht Club
04.2021 - 08.2023
  • Managed +100 youth and adult caddies at the #1 rated golf course in Minnesota.
  • Rebuilt a large caddie program following the Covid-19 pandemic after many employees left.
  • Recorded and monitored nearly 6 figures worth of transactions per season between members and caddies.
  • Assisted in hiring, teaching and supervising the golf operation staff who were tasked with bag storage, cart maintenance and member satisfaction.


Golf Caddie

White Bear Yacht Club
05.2015 - 08.2019
  • Enhanced golfer experience by providing strategic advice on course layout and shot selection.
  • Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
  • Provided detailed yardage information for accurate club selection, resulting in improved golfer performance.

Education

Certification - EMT

Des Moines Area Community College
Ankeny, IA
05.2024

High School Diploma -

Mahtomedi Senior High School
Mahtomedi, MN
06.2022

Skills

  • Strategic Team Planning
  • Emergency Medical Care
  • Interpersonal Communication
  • Multitasking Abilities

Certification

  • American Heart Association CPR BLS Certified
  • ICS 100,200,700,800 Certified

Timeline

Maintenance Porter

The Grove At Ames
11.2023 - Current

Caddie Master

White Bear Yacht Club
04.2021 - 08.2023

Golf Caddie

White Bear Yacht Club
05.2015 - 08.2019

Certification - EMT

Des Moines Area Community College

High School Diploma -

Mahtomedi Senior High School

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Connor Gillet