Connor Grealish
San Francisco,CA
Summary
Sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for strong team collaboration. Consistent track record of meeting and exceeding sales targets through innovative solutions and strong customer relationships.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Southern Glazers Wines And Spirits
08.2022 - Current
- Cultivated strong relationships with over 90 accounts across San Francisco to enhance customer loyalty and retention.
- Modified my sales approach to cater to a wide array of clients ranging from fine dining establishments to sports bars and LGBTQ night clubs.
- Analyzed market trends to identify new sales opportunities and optimize product offerings.
- Designed promotional materials to support upcoming specials events
- Conducted regular follow-ups with clients, ensuring satisfaction and fostering long-term partnerships.
- Advised clients on appropriate product selections based on their unique needs to maintain mutually beneficial business.
Sales and Service Operations
Shanghai Kelly's and Northstar Cafe
08.2013 - Current
- Managed client experience, product offerings, regulation compliance and customer relationships.
- Managed inventory and stocking needs while bringing in new products based on market demands and trends.
- Managed digital marketing platforms to ensure customer retention while expanding customer base.
- Trained and mentored new hires to follow company policies and standards.
Sales Operations Manager
Red Dog Restaurant & Bar
09.2019 - 03.2020
- Interviewed, hired, trained and mentored new hires while also coordinating training opportunities for employees.
- Managed corporate partnerships including DoorDash, PlayStation, Yelp! and Salesforce.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Oversaw the purchase of new products from a wide range of different vendors.
- Built strong relationships with sales representatives in order to purchase new and in demand products.
- Member of management team with restaurant group which oversaw 3 restaurants to ensure sales operations were running efficiently.
Bartender
Mission Rock Resort
10.2013 - 08.2016
- Organized workspace, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales and employee income.
- Balanced daily registers and generated sales reports for management.
- Recommended products to patrons based on preference, pairings and special promotions.
- Completed regular inventory and daily requisition sheets.
- Talked regularly with patrons to build rapport and earn repeat business.
- Met customer, business operations and employee needs with minimal errors or delays.
- Advertised, marketed and recommended drink options to guests.
Bartender
Betelenut
11.2012 - 08.2013
- Recommended products to customers based on preference, and special offerings in a Michelin Guide setting.
- Trained new employees on processes and upselling techniques.
- Collected and provided daily metrics around revenue, GP and tips collected at the end of each day.
- Closely followed guidelines issued by California Beverage Control.
- Ordered and maintained inventory and stocking programs to drive high volume sales.
Catering Manager
Beautifull!
10.2011 - 11.2012
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained front-of-house employees on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Developed menu composition and execution for large private events while coordinating with hosts.
Server
Eddie Rickenbacker's
08.2010 - 09.2011
- Greeted customers, answered questions and recommended special product offerings to increase profits.
- Collaborated with staff members to prepare for and serve customers needs.
- Increased sales with product pairing suggestions to suit unique customer preferences.
- Developed relationships with customers and assisted in generating repeat business by providing exceptional customer service.
Education
Bachelor of Arts - Political Science
University of California, Santa Barbara
Santa Barbara, CA08.2018
Skills
- Building close and meaningful customer relationships
- Creating customer success
- Marketing and social network management
- Business management and operations
- Prospecting new customer base
- Business and account planning sessions
- Managing Staff
Accomplishments
In more than three years at Southern Glazers Wine and Spirits I have been able to increase sales at some of the most prominent and competitive accounts in San Francisco. I have grown back bar and menu presence at Original Joes, EPIC Steak, Scomas, and Emporium amongst others. This is due to my commitment to building close personal relationships.
Timeline
Sales Consultant
Southern Glazers Wines And Spirits
08.2022 - Current
Sales Operations Manager
Red Dog Restaurant & Bar
09.2019 - 03.2020
Bartender
Mission Rock Resort
10.2013 - 08.2016
Sales and Service Operations
Shanghai Kelly's and Northstar Cafe
08.2013 - Current
Bartender
Betelenut
11.2012 - 08.2013
Catering Manager
Beautifull!
10.2011 - 11.2012
Server
Eddie Rickenbacker's
08.2010 - 09.2011
Bachelor of Arts - Political Science
University of California, Santa Barbara