Results Philosophy: Every action and interaction serves a customer, whether its a co-worker, a retail customer, other managers, pilots, and even the way baggage or a product is organized, moved or handled. This promotes appreciation, safety, efficiency and on-time performance.
MIT - Manager in Training/2018
Time Sensitive Responsibilities for On Time Aircraft
Train employees & new hires/delegate manpower
Dispatch Backup/Operational Communications
OSHA/Dangerous Goods/Advanced Safety Training
Ramp Security/Safety, Electronic Weight & Balance
Headset/Hand Signal Cert with Pilots, Pushback Cert
Communications - TSA, Airport Police, City of Phx
Favorite compliment: "Connor's planes go out on time."
Player Development, Practice, Drills & Game Coaching
NFHS (Natl Coaching Certification)
Field & Equipment Maintenance
Customer Relations: Coaches, players, parents, teams
SAC, LLC Baseball - camps, tournaments, fundraisers
Customer Service, Electronic Dispatch, Safety
Maintained Driver & Vehicle Compliances
Provided a safe and enjoyable customer environment
Effective Customer Service perspective is applied through management and organization of workplace and operational situations
Personal qualities of observation, planning, strategic thinking, coordinating and cooperation maintains safety and performance