Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
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Connor Harris

Galloway,OH

Summary

Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records, and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Overview

5
5
years of professional experience
1
1
Certification

Work History

E-Commerce Supervisor

The Kroger Co.
Columbus, OH
11.2023 - Current

Manage the overall day-to-day operations of the store s e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. Store:942

E-Commerce Supervisor

The Kroger Co.
Columbus, OH
09.2023 - 11.2023

Manage the overall day-to-day operations of the store s e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. Store:598

Assistant Grocery Leader

The Kroger Co.
Galloway, OH
05.2023 - 09.2023

Responsible for ordering, maintaining the correct balance on hand numbers, set grocery to display plan. Attending store department meetings. Schedule employees, make sure freight is worked to shelf. Lead my team to a clean and fresh experience for the customers. Store:623

Assistant Customer Service Coordinator

The Kroger Co.
Galloway, OH
03.2022 - 05.2023

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others. Store:623

Money Service Cashier

The Kroger Co.
Galloway, OH
11.2019 - 03.2022

Supervise the checkout lanes and self-checkout, i.e., cashiers, courtesy clerks. Make sure employees are on task and focused on the customers on hand. Help assist and customer problems the cashier encounters. Handled Western Union transactions, cashed checks, processed returns. Helped solve other employees scheduling issues, filled in for the Assistant Customer Service Coordinator when on vacations. Store:623

Education

High School Diploma -

Central Crossing High School
Grove City, OH
06-2021

In Progress - Cyber Security

Franklin University
Columbus, OH

Skills

  • BOH Management
  • Performance monitoring
  • Multitasking and Prioritizing
  • Employee Training
  • Attention to Detail
  • Relationship Building
  • Problem-solving abilities
  • Delegation and Supervision
  • Retail Operations
  • Organizational Skills
  • Proficient With PowerBi
  • Proficient With Microsoft Excel Word, etc

Certification

Leader On Duty Certification

CompTIA+ Certification

Microsoft Professional Certfication

Languages

English
Native/ Bilingual

Accomplishments

Received Elevate Certifications for Stores 871 and 942

References

Drew Mcnally Cell 614-314-1765

Matt Barrows Cell 614-288-6167

Anza Cooper Cell 626-680-9680

Justin Fernow Cell 740-243-5552

Jeremy Hutslar Cell 614-285-2431

Mandy Fan Cell 740-502-8299

Josh Rostorfer Cell 567-674-1265

Timeline

E-Commerce Supervisor

The Kroger Co.
11.2023 - Current

E-Commerce Supervisor

The Kroger Co.
09.2023 - 11.2023

Assistant Grocery Leader

The Kroger Co.
05.2023 - 09.2023

Assistant Customer Service Coordinator

The Kroger Co.
03.2022 - 05.2023

Money Service Cashier

The Kroger Co.
11.2019 - 03.2022

High School Diploma -

Central Crossing High School

In Progress - Cyber Security

Franklin University
Connor Harris