Connor Hites
Maryville,Illinois
Overview
5
5
years of professional experience
Work History
Team Leader
Target
Shiloh, Illinois
06.2021 - Current
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
Team Member
Target
Fairview Heights, Illinois
05.2020 - 06.2021
- Collaborated with team members to achieve daily goals.
- Maintained a clean and organized work area throughout shift.
- Assisted customers with product selection and ordering process.
- Looked for ways to go above and beyond job requirements.
- Provided customer service support to ensure satisfaction.
Education
Bachelor of Arts - Political Science
Southern Illinois University, Edwardsville
Edwardsville, IL05-2026
Skills
- Mentoring
- Coaching
- Complaint resolution
- Workflow management
- Staff education and training
- Work Planning and Prioritization
References
References available upon request.
Timeline
Team Leader
Target
06.2021 - Current
Team Member
Target
05.2020 - 06.2021
Bachelor of Arts - Political Science
Southern Illinois University, Edwardsville