Connor Huston
Seattle,Washington
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
15
15
years of professional experience
Work History
Owner
LSA Consulting
Seattle, WA
11.2021 - Current
- Developed and implemented business strategies to drive growth and increase market presence.
- Mentored team members, fostering skill development and enhancing overall performance.
- Oversaw daily operations, ensuring efficient workflow and resource management.
- Streamlined processes to improve operational efficiency and reduce costs.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established strong vendor relationships to optimize supply chain efficiency.
- Conducted market research to identify emerging trends and customer needs.
- Analyzed financial reports to inform strategic decision-making and budget management.
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Cultivated relationships with suppliers, negotiating contracts to secure favorable terms and pricing.
- Designed business plan to define concept, short-term and long-term goals and strategies.
Bartender/Server
Marriott
Seattle, WA
06.2019 - 12.2024
- Utilized strong organizational and multitasking capabilities to address simultaneous customer and business demands, ensuring timely and accurate service delivery.
- Implemented strategic upselling techniques for menu items to maximize profit margins.
- Administered register functions and produced daily sales reports reflecting inventory usage metrics.
- Monitored bar inventory and storage systems to maintain stock within optimal levels and enhance service delivery.
- Created unique signature cocktails, aligning with marketing strategies to elevate brand presence and increase revenue.
- Developed and implemented training programs for food and beverage department employees, resulting in increased ticket averages and customer efficiency scores.
Sales Floor Lead
Lux Pot Shop
Seattle, WA
01.2021 - 06.2021
- Implemented effective leadership strategies and problem-solving techniques to optimize team performance and adapt to daily demands.
- Monitored staff compliance with I-502 regulations and provided guidance on related questions.
- Created and implemented daily staffing schedules for team members to maintain efficiency and meet project timelines.
- Educated customers about innovative products and production techniques to facilitate optimal purchasing decisions.
- Managed sales floor activities to ensure optimal product visibility and foster positive customer interactions.
- Guided staff through effective sales strategies and in-depth product knowledge to improve overall sales performance.
Operations Specialist
United States Coast Guard, Sector Juneau Command Center
Juneau, AK
07.2014 - 01.2019
- Managed and coordinated communication channels for effective Coast Guard operations in Southeast Alaska.
- Maintained scheduling for 30 personnel in USCG Operations Command Center, enhancing operational efficiency and team collaboration.
- Developed and implemented communication protocols to support crisis management and search and rescue operations.
- Collaborated with multiple departments to convey new improvement plans and set clear expectations for successful implementation.
- Formulated and launched effective training strategies aimed at improving communication unit performance.
- Streamlined information collection and data entry processes for critical Coast Guard database systems.
- Established and maintained connections with state and local agencies, focusing on precise and effective inter-agency collaboration.
- Delivered timely updates on active operations, prioritizing professionalism and empathy in all interactions.
- Executed performance evaluations each quarter to enhance employee development and foster a culture of continuous improvement.
- Leveraged Coast Guard systems to accurately pinpoint missing persons' locations, ensuring optimal asset deployment.
- Orchestrated inter-agency communication to ensure effective response and coordination during emergency situations.
- Analyzed operational data to facilitate mission readiness and optimize response planning processes.
Boat Operations
United States Coast Guard, Cutter Resolute
St. Petersburg, FL
01.2013 - 07.2014
- Enhanced capacity to thrive in dynamic and demanding workplace settings to ensure operational efficiency.
- Managed inventory and scheduling of hazardous materials, ensuring vessel was equipped with necessary supplies for deployment.
- Compiled and organized essential information to support team discussions during deployment operation meetings.
- Assembled detailed briefs each day for commanding officers, outlining upcoming operational activities within the area.
- Handled classified Department of Defense publications to ensure timely updates on deployment patterns and responsibilities.
- Oversaw maintenance of search and rescue helicopter and boat operation gear to guarantee team member safety and operational success.
- Directed navigation and operational safety of 210-foot Coast Guard vessel during transit through restricted waterways and docking activities.
- Coordinated logistics and supply chain activities to maintain adequate resources for all narcotic and migrant missions.
Customer Service Representative
Courtyard By Marriott Lake Union
Seattle, WA
05.2011 - 09.2011
- Maintained guest relations by effectively fielding questions about property offerings, including merchandise availability, pricing structures, upcoming events, and surrounding construction developments.
- Facilitated collaboration with external entities to identify discrepancies and implement effective solutions.
- Provided timely responses to guest needs related to Marriott services and products.
- Responded to guest calls efficiently to enhance customer service experience.
- Coordinated luggage assistance for guests, liaising with special service providers and delivering personalized local recommendations upon request.
Education
Business Administration And Management
American Military University
Operations Specialist Advancement School
Coast Guard Training Center
Petaluma, CA2014
Chief Sealth International High School
Seattle, WA2012
Academy of Hospitality And Tourism
Chief Sealth International High School
Seattle, WASkills
- Commitment to service
- Time management
- Memorization and recall
- Proven work ethic
- Critical thinking
- Articulate and well-spoken
Timeline
Owner
LSA Consulting
11.2021 - Current
Sales Floor Lead
Lux Pot Shop
01.2021 - 06.2021
Bartender/Server
Marriott
06.2019 - 12.2024
Operations Specialist
United States Coast Guard, Sector Juneau Command Center
07.2014 - 01.2019
Boat Operations
United States Coast Guard, Cutter Resolute
01.2013 - 07.2014
Customer Service Representative
Courtyard By Marriott Lake Union
05.2011 - 09.2011
Business Administration And Management
American Military University
Operations Specialist Advancement School
Coast Guard Training Center
Chief Sealth International High School
Academy of Hospitality And Tourism
Chief Sealth International High School