Connor Jacobson

· Injected fluorescein dye and acquired images of the retina with a Heidelberg Spectralis OCT and OPTOS.

· Ensured every patient I encounter is treated and cared for with the upmost empathy.

· Created and discuss the schedule for the next day with my coworker to prepare efficient imaging procedures.

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Increased customer satisfaction by delivering friendly, personalized service during transactions.