Connor Johnson

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

My main goal as a best buy employee was to ensure meeting the customers needs and meeting satisfactory customer service experience along with the responsibilities listed above.

• Handled customer returns and exchanges professionally, ensuring a positive outcome for both the customer and the business.
• Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
• Maintained a clean and organized sales floor for an inviting shopping environment, resulting in higher foot traffic and sales.
• Demonstrated proficient product knowledge to customers and provided detailed product information.

My main job as a wireless consultant along with the other responsibilities listed above was to work with the customer to provide them the best experience and give them the best phone plan and devices for they're needs.