Results-driven professional with a proven track record in customer service and cash management. Drives customer satisfaction through effective communication and teamwork, while consistently ensuring cleanliness and operational efficiency in fast-paced environments.
Overview
5
5
years of professional experience
Work History
intern
old hotel restaurant
West Jefferson, NC
04.2026 - Current
Intern
wcc
West Jefferson, North Carolina
08.2024 - 04.2026
Assisted with event and meeting setup and cleanup, enhancing guest experiences.
Collaborated with team members to maintain high cleanliness standards, contributing to a positive facility environment.
Maintained cleanliness in restrooms, hallways, and common areas.
Clean and sanitize restrooms, sinks, countertops and other surfaces.
Emptied wastebaskets and trash containers in all assigned areas to maintain cleanliness.
Mopped and waxed floors, dusted, deep cleaned bathrooms, and removed trash, ensuring a consistently clean and orderly building.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Swept, mopped, and vacuumed floors throughout the facility.
Operated floor cleaning machines and equipment safely.
Restocked restroom and break room supplies to maintain operational readiness.
Disposed of waste and recyclables according to regulations.
Clean windows, walls, ceilings, carpets and furniture in assigned areas.
Cashier
Wendy's
West Jefferson, North Carolina
03.2025 - 10.2025
Secured cash, credit, and mobile payments, ensuring accuracy and customer trust.
Operated cash register with high accuracy, processing various payment methods including cash, check, credit card, gift card, and automatic debit.
Processed customer transactions quickly and accurately.
Provided friendly, efficient customer service, contributing to positive customer experiences.
Assisted customers with menu selections and special requests, enhancing overall dining satisfaction.
Maintained clean and organized workstations throughout the shift.
Restocked supplies efficiently during peak hours to ensure uninterrupted service. and ingredients during busy periods.
Followed food safety guidelines to ensure quality standards were met.
Crew Member
McDonald's
west jefferson, North Carolina
04.2021 - 07.2021
Performed cashier duties such as taking orders, collecting payments, and providing change.
Operated cash register and handled customer transactions efficiently.
Resolved customer complaints in a professional manner.
Maintained cleanliness and organization of dining and kitchen areas.
Maintained cleanliness in restaurant lobby, front counter, and restrooms during entire shift.
Cleaned the restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
Followed safety guidelines to ensure a secure work environment.