Hard-working Supervisor with experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing resources and expanding knowledge to accomplish complex projects.
Overview
4
4
years of professional experience
Work History
Supervisor
AMC Theatres
10.2023 - Current
Oversaw daily operations of assigned department, ensuring smooth workflow and timely completion of tasks.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Maintained compliance with company policies, objectives, and communication goals.
Evaluated employee performance and coached and trained to improve weak areas.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Achieved results by working with staff to meet established targets.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted routine inspections to check quality and compliance with established specifications.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Conducted regular reviews of operations and identified areas for improvement.
Generated reports detailing findings and recommendations.
Gathered, organized and input information into digital database.
Frequently inspected production area to verify proper equipment operation.
Created and managed project plans, timelines and budgets.
Helped meet changing demands by recommending improvements to business systems or procedures.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Observed packing operations to verify conformance to specifications.
Stocker
Hobby Lobby
01.2020 - 11.2021
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as 100 pounds.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Helped customers locate desired items and transfer oversized items to vehicles.
Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
Aided in training new team members on best practices for stocking procedures and inventory management systems.
Processed and packaged stock items for customer purchases.
Stocked designated items on shelves, end caps and displays.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Kept work areas neat, clean and free from debris.
Interacted with guests in friendly and knowledgeable way.
Labeled products, rotated stock and fronted merchandise for appealing display.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Followed orders precisely for correct items, sizes and quantities.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Transported merchandise pallets to move in warehouse.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.