Driven Sales Lead Keyholder with comprehensive background in retail sales and team leadership. Possess strong skills in customer service, merchandising, and inventory management. Known for nurturing client relationships, driving revenue growth, and effectively training new staff members. Consistently exceed sales goals and improve store operations efficiency through proactive problem-solving. Knowledgeable and personable Sommelier excels at upselling through professional knowledge and hospitality. Creates balanced yet characteristic wine list with passion and commitment, delivering exceptional level of guest service.