Connor Mack
Plymouth,USA
Summary
Driven and relationship-focused sales leader with experience managing multimillion-dollar territories and leading cross-functional teams to exceed sales, service, and safety goals. Recognized Dale Carnegie Training graduate and volunteer teaching assistant skilled in persuasive communication and coaching. Proven success building customer partnerships, analyzing data to drive performance, and executing growth strategies across diverse accounts. Excited to bring leadership, consultative-selling, and data-driven execution skills to a career in medical or healthcare sales.
Overview
8
8
years of professional experience
Work History
Sales Associate
Frito-Lay / PepsiCo
02.2025 - 10.2025
- Managed a $10 million annual-sales district based out of the Ann Arbor Distribution Center, overseeing 9 Route Sales Representatives, 4 Merchandisers, and 3 Delivery Specialists across 2 large-format and 5 small-format accounts (Meijer, Walmart, Kroger, 7-Eleven, Busch's). Additionally supported building-wide operations during a leadership vacancy, collaborating with the neighboring district and providing guidance to roughly 27 employees across both teams.
- Improved service levels to 97.3% PTD, surpassing company benchmarks and strengthening customer satisfaction.
- Opened new retail accounts and negotiated permanent rack placements, endcaps, and temporary display programs, expanding shelf space and visibility.
- Partnered with store directors and franchise district leaders (7-Eleven, Speedway) to secure multi-store display execution through centralized outreach.
- Utilized Power BI daily to monitor week-to-date progress, track service gaps, and catch missing orders-preventing delivery issues and improving accuracy.
- Held weekly 1-on-1s and monthly team meetings; conducted in-store 'work-withs' to coach and observe performance firsthand.
- Hired 2 and transitioned 1 team member to maintain a high-performance culture and accountability.
Intern
Frito-Lay / PepsiCo
06.2023 - 08.2024
- Supported District Sales Leaders in managing route operations across sales territories, ensuring product availability and on-shelf excellence.
- Collaborated with Route Sales Representatives to execute sales plans, build promotional displays, and ensure compliance.
- Analyzed sales performance data and contributed to volume-driving initiatives under the supervision of senior leadership.
- Gained hands-on experience in leadership, route management, and account relationship development within a $10M+ territory.
Lead Server
George's Senate
03.2018 - 08.2024
- Supervised daily operations, ensuring exceptional guest experiences and adherence to service standards.
- Trained and mentored new hire staff on menu knowledge, customer service etiquette, and operational procedures.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Business Administration - Marketing
12-2024
Skills
- Territory & Account Management
- Relationship Building & Consultative Selling
- Data-Driven Sales Strategy (Power BI & Excel)
- Team Leadership & Coaching
- Customer Presentations & Negotiation
- Operational Excellence
- Safety Culture Leadership
- Cross-Functional Collaboration
- Problem-solving skills
Professional Development And Achievements
- Dale Carnegie Training Graduate & Teaching Assistant - Leadership, Communication & Human Relations
- Maintained zero-incident safety record while driving $10 M in annual sales
- Recognized for leading cross-district operations and coaching high-performing teams
Timeline
Sales Associate - Frito-Lay / PepsiCo
02.2025 - 10.2025
Intern - Frito-Lay / PepsiCo
06.2023 - 08.2024
Lead Server - George's Senate
03.2018 - 08.2024
University of Michigan, Dearborn - Bachelor of Business Administration, Marketing