Hi, I’m
Connor Matthews
Sales Professional
Austin,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Looking to expand sales experience into tech and software sales for an exciting path into a new career direction.
Overview
13
years of professional experience
Work History
LogicGate
Sales Development Representative
01.2024 - 03.2024
Job overview
- Developed skills using MAC IOS and Google Drive systems.
- Developed skills in cold outbound prospecting and being effective at establishing value fo the product and qualifying customer in a quick and effective manner.
- Developed skills using Zoom Info for targeted prospecting on customers within our ICP. Along with mass generation of viable candidates for outreach.
- Developed skills using Sales Force as the CRM for sales tracking and activity. Along with extensive processes to enrich the customer profiles as much as possible.
- Developed skills using 6Sense for evaluating hot targets for outreach and cadence execution.
- Developed skills using LinkedIn Sales Navigator and LinkedIn message building to seed professional relationships with prospective customers.
Formaspace
Southeastern Territory Sales Consultant
02.2021 - 07.2023
Job overview
- Maintained relationships with established accounts and prospected new relationships and project based business by calling on customers and engaging prospects through Net suite ERP system.
- Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Served customers with knowledgeable, friendly support at every stage of design and purchasing process.
- Negotiated prices, terms of sales and service agreements.
- Quoted prices, credit terms and other bid specifications.
- Achieved and exceeded company-defined sales quotas.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Formaspace
Midwest Senior Sales Support Specialist
08.2020 - 02.2021
Job overview
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Documented customer complaints and completed corrective action requests.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
Formaspace
Midwest Sales Support Specialist
07.2019 - 08.2020
Job overview
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Quoted prices, credit terms and other bid specifications.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Documented customer complaints and completed corrective action requests.
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Negotiated prices, terms of sales and service agreements.
Pappas
Server
09.2011 - 10.2023
Job overview
- Maintained a professional relationship with this company over 12 years and worked at three separate locations across Texas.
- Trained many individuals on providing and excellent level of service and showing the work ethic expected of them.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Texas State UniversitySan Marcos, TX
BBA from Finance
05.2016
Skills
- Consultative Sales
- Sales Funnel Development
- Territory Expansion
- Persuasive Communication
- B2B Sales
- Prospect Qualification
- Teamwork and Collaboration
- Business Solutions
- Flexible and Adaptable
- Relationship Building
Timeline
Sales Development Representative
LogicGate
01.2024 - 03.2024
Southeastern Territory Sales Consultant
Formaspace
02.2021 - 07.2023
Midwest Senior Sales Support Specialist
Formaspace
08.2020 - 02.2021
Midwest Sales Support Specialist
Formaspace
07.2019 - 08.2020
Server
Pappas
09.2011 - 10.2023
Texas State University
BBA from Finance
Similar Profiles
Rebecca BrockRebecca Brock
Account Executive at LogicGate, IncAccount Executive at LogicGate, Inc
Jeffrey KeimJeffrey Keim
Global Head of Account Management at AtlassianGlobal Head of Account Management at Atlassian
SONIA ANDERSONSONIA ANDERSON
Operations/Warehouse Inventory Specialist at Crate and BarrelOperations/Warehouse Inventory Specialist at Crate and Barrel
Raul SalazarRaul Salazar
Maintenance Technician at Travis County ParksMaintenance Technician at Travis County Parks
Dana DialDana Dial
Nanny at Katie and Stan PolinkovskyNanny at Katie and Stan Polinkovsky