Summary
Overview
Work History
Education
Skills
Timeline
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Connor Medford

Buffalo,SC

Summary

Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with a talent for upselling. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively. A hardworking and passionate job seeker with solid organizational skills eager to secure a teaching position. Ready to help a school achieve academic goals.

Overview

10
10
years of professional experience

Work History

Key Holder

Texas Roadhouse
04.2017 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Cashier/Floor Associate

Paradise Home Center
08.2014 - 12.2016
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
  • Used hand tools to complete delicate work.

Kitchen Staff

Andys Of Buffalo
08.2013 - 08.2014
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.

Education

Bachelor of Arts - Elementary Education

University of South Carolina Upstate
Spartanburg, SC
12.2024

High School Diploma -

Union County High School
Union, SC
05.2016

Skills

  • Cash Handling
  • Resource Allocation
  • Employee Scheduling
  • Safety Enforcement
  • Front-End Operations
  • Employee Oversight
  • Store Opening and Closing
  • Customer Service
  • Product Ordering
  • Inventory Monitoring
  • Corrective Actions
  • Staff Training
  • Managing Cash Register
  • Promotional Campaigns
  • Manage Employees
  • Charitable Donations
  • Recruitment and Training
  • Organize Inventory
  • Scheduling and Time-Tracking
  • New Employee Orientation
  • Cash Drawer Balancing
  • Complex Problem-Solving
  • Computer Proficiency
  • Speaking Clearly
  • Mentoring

Timeline

Key Holder

Texas Roadhouse
04.2017 - Current

Cashier/Floor Associate

Paradise Home Center
08.2014 - 12.2016

Kitchen Staff

Andys Of Buffalo
08.2013 - 08.2014

Bachelor of Arts - Elementary Education

University of South Carolina Upstate

High School Diploma -

Union County High School

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Connor Medford