Connor Miller
Colorado Springs,CO
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. I am a Creative Business Owner with exceptional background in market analysis. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
7
7
years of professional experience
Work History
Owner/Operator
Ethereal Landscape And Design
03.2022 - Current
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Evaluated suppliers to maintain cost controls and improve operations.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Consulted with customers to assess needs and propose optimal solutions.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
Owner/Operator
Miller Moving
05.2016 - Current
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Consulted with customers to assess needs and propose optimal solutions.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Trained and motivated employees to perform daily business functions.
- Trained and developed team members to build human capital.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Bar Tender
TopGolf
05.2021 - 10.2021
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Manager of Maintenance and Billing Coordination
Falcon Property Solutions
01.2019 - 06.2019
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Server
Summit Interquest
05.2016 - 09.2017
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Cultivated warm relationships with regular customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Science -
Pikes Peak Community College
Colorado Springs, CO05.2022
Skills
- Investor Relations
- Staff Training
- Contract Negotiation Expertise
- Design Coordination
- Business Development
- Customer Relations
- Staff Management
- Hiring and Staffing
- Sales Leadership
- Profit and Loss Analysis
- Human Resource Management
- Marketing and Advertising
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner/Operator
Ethereal Landscape And Design
03.2022 - Current
Bar Tender
TopGolf
05.2021 - 10.2021
Manager of Maintenance and Billing Coordination
Falcon Property Solutions
01.2019 - 06.2019
Owner/Operator
Miller Moving
05.2016 - Current
Server
Summit Interquest
05.2016 - 09.2017
Associate of Science -
Pikes Peak Community College
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