Overview
Work History
Education
Skills
Timeline
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Connor Miller

11048 Cedarberry PL St. Louis,MO

Overview

9
9
years of professional experience

Work History

Executive Assistant

Roha USA
Saint Louis, MO
10.2023 - Current
  • Assisted the CEO with administrative tasks such as scheduling, travel arrangements and expense reports.
  • Analyzed and generated excel reports to support executives' strategic decision-making.
  • Developed and maintained relationships with key accounts to identify opportunities for growth.
  • Provided support for existing partnerships, including contract management, dispute resolution, and communications.
  • Researched industry trends and developments to provide informed recommendations to the CEO.

Sales Account Executive

T Force Freight
St. Louis, MO
09.2022 - 08.2023
  • Nurtured customer relationships with positive, knowledgeable support for sales and service needs.
  • Shared product knowledge to suggest services to customers.
  • Coordinated with Terminal Manager and dispatchers to ensure customer satisfaction with shipments.
  • Initiate sales calls with customers to protect existing business and identify additional unmet needs.
  • Utilized competitive information gained from calls to identify competitive pricing and develop strategy to expand customer base

Key Account Coordinator

Acertus
St. Louis, MO
06.2020 - 09.2022
  • Effectively utilize Zendesk transportation management system to dispatch vehicles to carriers
  • Collaborate and problem solve with dispatch staff to ensure timely deliveries
  • Analyze reports and paperwork to locate any discrepancies
  • Work closely with the accounting department to ensure proper quoting
  • Develop relationships with internal and external customers to ensure satisfaction
  • Prepare and ensure accuracy of bids, negotiate rates, and resolve logistical issues

Server

Highland Springs Country Club
Springfield, MO
08.2019 - 01.2020
  • Worked collaboratively with team to ensure all customers’ needs were met and restaurant standards were maintained
  • Proficiently managed tables while keeping an eye on food deliveries, seating loads, and customer service issues to inform management of any problems
  • Trained new employees on customer service and food handling protocols to ensure future success

Warehouse Employee

A-Mrazek Moving Systems
Kirkwood, MO
06.2018 - 08.2019
  • Utilized available resources to move freight in the most effective manner to meet or exceed customer expectations and to achieve service center and company goals
  • Effectively worked in a team environment to complete moves in a safe and timely manner
  • Distributed materials efficiently and on time

Line Employee

Waterway Carwash
St. Louis, MO
06.2015 - 08.2017
  • Helped maintain the flow of vehicles from start to finish to create high levels of customer satisfaction
  • Chosen to train and mentor new employees
  • Extensive cross selling experience to customers regarding upgrades for additional services

Education

Bachelor of Science - Marketing: Supply Chain Management

Missouri State University
12.2021

Skills

  • Proficient in MS Office applications, including Excel, Word and Outlook
  • Understanding of Logistics from past employment
  • Ability to work in a team environment
  • Excellent written and verbal communication skills
  • Strong administrative, organizational and time management skills

Timeline

Executive Assistant

Roha USA
10.2023 - Current

Sales Account Executive

T Force Freight
09.2022 - 08.2023

Key Account Coordinator

Acertus
06.2020 - 09.2022

Server

Highland Springs Country Club
08.2019 - 01.2020

Warehouse Employee

A-Mrazek Moving Systems
06.2018 - 08.2019

Line Employee

Waterway Carwash
06.2015 - 08.2017

Bachelor of Science - Marketing: Supply Chain Management

Missouri State University

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Connor Miller