Connor Motley
Summary
Personable and analytical with strong aptitude for data interpretation and operational strategy formulation. Possesses solid knowledge in business process improvement and proficiency in advanced Excel and acquiring skills in SQL for data analysis. Capable of driving efficiency and optimizing processes to achieve measurable results.
Overview
4
4
years of professional experience
Work History
Operations Analyst
Bank of America
10.2023 - Current
- Oversee implementation of wire transfers and the creation of customer accounts for high value international customers.
- Enhanced data accuracy through meticulous attention to detail in data management tasks.
- Optimized operational efficiency and reduce business risks by analyzing and streamlining processes.
- Monitor wire transfer accounts and implement restrictions to prevent wire stripping and ensure all laws and regulations are adhered to.
- Workflow coordinator for domestic wire transfer team, managing 5 colleagues daily workload.
Vaccine Specialist
Comserve Systems LLC/Sanofi Pasteur
06.2021 - 10.2023
- Focus on ensuring customer satisfaction through both customer service and operational tasks.
- Implement database solutions to streamline inventory and financial processes while also serving as a liaison for both internal and external stakeholders.
- Manage the creation of new customer accounts and oversee the ordering process.
- Provide accurate vaccine, medical, and marketing information through both written and verbal communications.
- Connect with targeted professionals and entities to sell Influenza vaccine products.
- Interact with potential customers to identify potential needs and align product goals.
- Utilize marketing materials and selling skills to effectively communicate with potential customers.
Financial Services Professional
Mass Mutual Eastern PA
02.2021 - 06.2021
- Financial Advisor Development Role
- Consulted with clients to determine their financial needs/goals and developed individual growth plans.
- Utilized market and financial data to reinforce plan recommendations.
- Prepared comprehensive financial reports which detailed successful plan outcomes.
- Continuously networked and crafted marketing campaigns to build clientele.
- Created a manual to ease the onboarding processing for newly hired financial advisors.
Education
Bachelor of Science - Finance
Wilkes University
Wilkes-barre, PA12-2020
Skills
- Reporting skills
- Operational efficiency
- Workflow optimization
- Data analysis
Timeline
Operations Analyst
Bank of America
10.2023 - Current
Vaccine Specialist
Comserve Systems LLC/Sanofi Pasteur
06.2021 - 10.2023
Financial Services Professional
Mass Mutual Eastern PA
02.2021 - 06.2021
Bachelor of Science - Finance
Wilkes University