Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor Noon

Philadelphia,Pennsylvania

Summary

Driven professional with a proven track record at Reliance Standard Life Ins Co, adept in insurance industry standards and proficient in Office365. Demonstrated ability to improve process accuracy and efficiency, coupled with a strong foundation in customer service and multitasking. Excelled in roles requiring attention to detail and a commitment to excellence, typing at 90 wpm.

Overview

15
15
years of professional experience

Work History

Billing Support Associate

Reliance Standard Life Ins Co
Philadelphia, PA
05.2023 - Current

-Created Initial Invoices for Companies/Groups who purchased insurance through the company.

-Reviewed Implementation materials to ensure accuracy.

-Reviewed Billing database, comparing against customer database to ensure the accuracy of each.

-Fielded requests, through ticketing system and email boxes, from internal employees related to billing or policy set up information.

Office Services Specialist II

Reliance Standard Life Ins Co
Philadelphia, PA
11.2018 - 05.2023

-Process Incoming Claims Documentation and Medical records.

-Sort documents by type and upload into Database (PACS/Filenet/ClaimVantage).

-Assign claim numbers based on type and other document characteristics.

-Assign incoming documentation to the corresponding claim.

-Sort and process outgoing documentation.

-Research claim information.

-Research incoming claims checks and manage deposits to Financial Services.

-Sort incoming mail and correspondence based on working knowledge of company departments and functions.

-Maintained excel spreadsheets for the purpose of tracking quantities and other information.

Shift Supervisor

&Pizza
Philadelphia, PA
08.2017 - 11.2018

-Manage Nightly deposits.

-Oversee employees and various tasks essential to operation.

-Maintain inventory count.

-Oversee employees and various tasks essential to operation.

-Make and prepare dough

-Assemble pizza

-General cleaning/Dishwashing

-Customer satisfaction

Application Processor

Commonwealth of Pennsylvania
Norristown, PA
04.2017 - 07.2017

-Narrative Maintenance.

-Assured accuracy of application information.

-Provided descriptions of case intricacies.

-Assisted at front desk as needed, dealing direction with incoming -quandaries and problems.

-Assigned cases to Caseworker based on working knowledge of various case characteristics

Bookkeeper/Groundskeeper

Doves Auto Repair Inc
Mechanicsburg, PA
03.2009 - 04.2017

-Worked directly with public, in person and over the phone.

-Creation and implementation of new system for physically and electronically filing all necessary records and information.

-Managed all invoicing, filing.

-All daily books and management of accounts receivable / deposits.

-Cleaning of offices, bathrooms, and all other necessary and sanitary upkeep of buildings

Education

Environmental Biology

Harrisburg Area Community College
Harrisburg, PA

Skills

-Knowledge of Office365 and various Microsoft programs

-Knowledge of insurance industry standards and practices

-Knowledge of claims database functionality

-Extensive knowledge of company accounting/ book-keeping

-Extensive experience in clerical work, as well as strong ability to multitask with accuracy

-A strong base in customer service, book-keeping, and money handling Attentive, good listening skills

-Loyal employee, good attendance record

-Extensive knowledge of Microsoft office, and open office-Experienced server, with good work ethic

-Able to read situations, and speak to people in ways that spark their interest

-Type 90 wpm

Timeline

Billing Support Associate

Reliance Standard Life Ins Co
05.2023 - Current

Office Services Specialist II

Reliance Standard Life Ins Co
11.2018 - 05.2023

Shift Supervisor

&Pizza
08.2017 - 11.2018

Application Processor

Commonwealth of Pennsylvania
04.2017 - 07.2017

Bookkeeper/Groundskeeper

Doves Auto Repair Inc
03.2009 - 04.2017

Environmental Biology

Harrisburg Area Community College
Connor Noon