Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor Noon

Philadelphia,Pennsylvania

Summary

Driven professional with a proven track record at Reliance Standard Life Ins Co, adept in insurance industry standards and proficient in Office365. Demonstrated ability to improve process accuracy and efficiency, coupled with a strong foundation in customer service and multitasking. Excelled in roles requiring attention to detail and a commitment to excellence, typing at 90 wpm.

Overview

15
15
years of professional experience

Work History

Billing Support Associate

Reliance Standard Life Ins Co
05.2023 - Current

-Created Initial Invoices for Companies/Groups who purchased insurance through the company.

-Reviewed Implementation materials to ensure accuracy.

-Reviewed Billing database, comparing against customer database to ensure the accuracy of each.

-Fielded requests, through ticketing system and email boxes, from internal employees related to billing or policy set up information.

Office Services Specialist II

Reliance Standard Life Ins Co
11.2018 - 05.2023

-Process Incoming Claims Documentation and Medical records.

-Sort documents by type and upload into Database (PACS/Filenet/ClaimVantage).

-Assign claim numbers based on type and other document characteristics.

-Assign incoming documentation to the corresponding claim.

-Sort and process outgoing documentation.

-Research claim information.

-Research incoming claims checks and manage deposits to Financial Services.

-Sort incoming mail and correspondence based on working knowledge of company departments and functions.

-Maintained excel spreadsheets for the purpose of tracking quantities and other information.

Shift Supervisor

&Pizza
08.2017 - 11.2018

-Manage Nightly deposits.

-Oversee employees and various tasks essential to operation.

-Maintain inventory count.

-Oversee employees and various tasks essential to operation.

-Make and prepare dough

-Assemble pizza

-General cleaning/Dishwashing

-Customer satisfaction

Application Processor

Commonwealth of Pennsylvania
04.2017 - 07.2017

-Narrative Maintenance.

-Assured accuracy of application information.

-Provided descriptions of case intricacies.

-Assisted at front desk as needed, dealing direction with incoming -quandaries and problems.

-Assigned cases to Caseworker based on working knowledge of various case characteristics

Bookkeeper/Groundskeeper

Doves Auto Repair Inc
03.2009 - 04.2017

-Worked directly with public, in person and over the phone.

-Creation and implementation of new system for physically and electronically filing all necessary records and information.

-Managed all invoicing, filing.

-All daily books and management of accounts receivable / deposits.

-Cleaning of offices, bathrooms, and all other necessary and sanitary upkeep of buildings

Education

Environmental Biology

Harrisburg Area Community College
Harrisburg, PA

Skills

-Knowledge of Office365 and various Microsoft programs

-Knowledge of insurance industry standards and practices

-Knowledge of claims database functionality

-Extensive knowledge of company accounting/ book-keeping

-Extensive experience in clerical work, as well as strong ability to multitask with accuracy

-A strong base in customer service, book-keeping, and money handling Attentive, good listening skills

-Loyal employee, good attendance record

-Extensive knowledge of Microsoft office, and open office-Experienced server, with good work ethic

-Able to read situations, and speak to people in ways that spark their interest

-Type 90 wpm

Timeline

Billing Support Associate

Reliance Standard Life Ins Co
05.2023 - Current

Office Services Specialist II

Reliance Standard Life Ins Co
11.2018 - 05.2023

Shift Supervisor

&Pizza
08.2017 - 11.2018

Application Processor

Commonwealth of Pennsylvania
04.2017 - 07.2017

Bookkeeper/Groundskeeper

Doves Auto Repair Inc
03.2009 - 04.2017

Environmental Biology

Harrisburg Area Community College
Connor Noon