Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
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Connor O'Brien

Tacoma,Washington

Summary

Dedicated sales professional with 5 years of experience in the SAAS industry. Fully devoted to personal and professional development, building and maintaining relationships, and helping others become the best version of themselves. Always wanting to win together by collaboration, team selling, and implementing feedback.

Overview

5
5
years of professional experience

Work History

Account Manager

Pushpay
Redmond, WA
10.2023 - Current
  • Managed $7.5m book of business
  • Developed strategies to increase revenue from existing accounts.
  • Provided technical assistance during product demonstrations or presentations.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Analyzed client data and identified opportunities for growth.
  • Provided training and guidance to new Account Managers.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.
  • Presented product features and advantages to potential customers during sales meetings.
  • Negotiated contracts with clients to maximize revenue potential.
  • Managed multiple accounts simultaneously while meeting deadlines.

Account Executive

Pushpay
Redmond, WA
02.2021 - 10.2023
  • Utilized CRM to collect, organize and manage sales data and customer information.
  • Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
  • Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
  • Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
  • Prepared sales presentations or proposals to explain product specifications or applications.
  • Provided technical support to customers when needed.
  • Generated leads through cold calling activities.

Enterprise Sales Development Representative

Pushpay
Redmond, WA
05.2020 - 02.2021
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Sales Development Representative

Pushpay
Redmond, WA
07.2019 - 02.2021
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Called on key decision-makers using phone, email and social touches to bring on new business.
  • Collaborated and supported sales team to build sales pipeline.

Education

Bachelor of Arts - Communications

Northwest University
Kirkland, WA
05-2015

Skills

  • Business Development
  • Sales Proficiency
  • Revenue Generation
  • Customer Service

Additional Information

  • Joined Account Management team when approached by company to launch new strategy and selling process
  • 153% to quota YTD
  • Account Executive Team Lead
  • FY '23 boasted a 35% closing percentage as well as produced the most MRR + Processing volume on team
  • Piloted first ever Full Cycle Account Executive role at Pushpay which has lead to a full team of 8 individuals.

References

References available upon request.

Timeline

Account Manager

Pushpay
10.2023 - Current

Account Executive

Pushpay
02.2021 - 10.2023

Enterprise Sales Development Representative

Pushpay
05.2020 - 02.2021

Sales Development Representative

Pushpay
07.2019 - 02.2021

Bachelor of Arts - Communications

Northwest University

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