Connor O'Brien
Fort Collins,CO
Summary
Experienced at retail, customer service, and digital marketing. Passionate about the outdoors. Extremely outgoing, enthusiastic, responsible, and reliable. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Social Media Content Creator and Writer
Multiple Employers
02.2021 - Current
- Created written and visual content across multiple platforms for targeted audience reach.
- Organized, prioritized and managed multiple projects according to dedicated schedule.
- Developed in-depth understanding of digital and mobile marketing practices and media through various mobile app partnerships and negotiated deals with advertising branches of other companies.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Sales Associate
REI
05.2024 - 08.2024
- Answered customer questions about sizing, accessories, and merchandise care, and gave recommendations on products to purchase.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Lift Operator
Highland Mountain Bike Park
05.2022 - 07.2022
- Maximized customer service and satisfaction of guests.
- Provided physical assistance to guests and lifted bikes (almost nonstop).
- Communicated with other lift operators about high-risk lift riders.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Engaged safety devices and monitored lift during operation to reduce safety risks.
Park Attendant
Chuckster's Family Fun Park
04.2019 - 08.2019
- Operated rides and attractions according to written guidelines to reduce risk of injury.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Certified Lifeguard
Concord Country Club
05.2018 - 09.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Completed basic maintenance and repairs to keep pools functioning properly.
Education
Bachelor of Science - Psychology
Colorado State University
04.2021 - 05.2025
Bachelor of Science -
University of New Hampshire
09.2020 - 05.2021
High School (9th-11th Grade) -
The Derryfield School
09.2017 - 06.2020
Skills
Extensive experience with customer Service
Excellent work ethic
Very enthusiastic and friendly
Reliable and punctual
Timeline
Sales Associate
REI
05.2024 - 08.2024
Lift Operator
Highland Mountain Bike Park
05.2022 - 07.2022
Bachelor of Science - Psychology
Colorado State University
04.2021 - 05.2025
Social Media Content Creator and Writer
Multiple Employers
02.2021 - Current
Bachelor of Science -
University of New Hampshire
09.2020 - 05.2021
Park Attendant
Chuckster's Family Fun Park
04.2019 - 08.2019
Certified Lifeguard
Concord Country Club
05.2018 - 09.2018
High School (9th-11th Grade) -
The Derryfield School
09.2017 - 06.2020
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