Connor O'Neal
Chattanooga,TN
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of working experience, as part of and in charge of a team. Offering exceptional communication and multitasking abilities.
Overview
11
11
years of professional experience
Work History
HVAC Service Technician
Electronic Controls, Inc.
Chattanooga, TN
09.2023 - Current
- Managed the Preventative Maintenance department and procured necessary filters, motor belts, and bearing lubrications.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
- Identified potential issues with existing HVAC-R systems before they became major problems.
- Followed up with customers after job completion in order to ensure satisfaction with the results.
Assistant Store Manager
Save-A-Lot Food Stores
Whitwell, TN
04.2017 - 07.2023
- Primarily assisted store manager in day-to-day operations and assumed any responsibility in their absence
- Trained new employees on proper protocols and customer service standards
- Dealt with the accounting of all vendor invoices and filed them accordingly
- Ordered store to ensure product level was maintained
Store Manager
Save-A-Lot Food Stores
Dayton, TN
12.2016 - 04.2017
- Managed a team of 25 employees
- Approved regular payroll submissions for employees
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Oversaw the hiring of new team members
- Oversaw the day-to-day operations of the store
- Completed point-of-sale opening and closing procedures
- Ordered the store to ensure product level was maintained
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Managed purchasing, sales, and customer account operations efficiently
- Ensured customer satisfaction
- Handled problematic customers and situations to assist lower-level employees
- Assisted customers with locating any product in which they are looking for
Stock Associate/Key Holder
Save-A-Lot Food Stores
Whitwell, TN
07.2013 - 12.2016
- Stocked merchandise
- Maintained positive customer relations
- Oversaw team of 6 employees per shift
Education
High School Diploma -
Whitwell High School
05.2013
Skills
- Customer-focused
- Customer Relations
- Ability to Multitask
- Effective Time Management
- Ability to Work in a Team
- Microsoft Office proficient
- Blueprint Interpretation
- HVAC System Troubleshooting
- Technical Troubleshooting
- Excellent problem solver
- Adaptable
Timeline
HVAC Service Technician
Electronic Controls, Inc.
09.2023 - Current
Assistant Store Manager
Save-A-Lot Food Stores
04.2017 - 07.2023
Store Manager
Save-A-Lot Food Stores
12.2016 - 04.2017
Stock Associate/Key Holder
Save-A-Lot Food Stores
07.2013 - 12.2016
High School Diploma -
Whitwell High School
Similar Profiles
Stephen McCartheyStephen McCarthey
Senior Draftsman/ Document Control Coordinator at ELECTRONIC CONTROLS & SYSTEMS, INC.Senior Draftsman/ Document Control Coordinator at ELECTRONIC CONTROLS & SYSTEMS, INC.
Edwin GonzalezEdwin Gonzalez
Sound Installer at Building Electronic ControlsSound Installer at Building Electronic Controls
Brandy BrooksBrandy Brooks
Shipping Manager at Roanoke Electronic ControlsShipping Manager at Roanoke Electronic Controls
Caroline CurtisCaroline Curtis
Team Captain at Baylor SchoolTeam Captain at Baylor School
Maurice WatkinsMaurice Watkins
General Laborer at VolkswagenGeneral Laborer at Volkswagen