Connor Peltier
Tuscaloosa,AL
Summary
I am a highly motivated and results-oriented assistant manager and sales lead with one year and eight months of experience in retail management. Adept at overseeing daily operations, leading teams to exceed performance targets, and delivering exceptional customer service. Skilled in staff training, process improvement, and problem-solving. Proficient in building a strong relationships with customers and implementing new processes to positively effect the business. Seeking to leverage my management expertise and drive for success to contribute to a dynamic organization's growth and profitability.
Overview
2
2
years of professional experience
Work History
Sales Lead
The Vitamin Shoppe
08.2022 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
Assistant Manager
The Vitamin Shoppe
01.2022 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored security to protect employees, customers and property.
- Developed detailed plans based on broad guidance and direction.
Education
High School Diploma -
Mahtomedi Senior High School
Mahtomedi, MN06.2021
Skills
- Business Administration
- Customer Traffic Management
- Providing Feedback
- Business Development
- POS Transactions
- Professional Relationships
- Maintaining Customer Database
- Account Management
- Business Development Understanding
Timeline
Sales Lead
The Vitamin Shoppe
08.2022 - Current
Assistant Manager
The Vitamin Shoppe
01.2022 - 08.2022
High School Diploma -
Mahtomedi Senior High School
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