Connor Probst

The Home Depot Inc

05.2022 - 06.2025

Responded to customer requests for products, services, and company information.
Managed timely and effective replacement of damaged or missing products.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Promptly responded to inquiries and requests from prospective customers.
Resolved associate, tool and service delivery issues revealed by statistical reports.
Responded proactively and positively to rapid change.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Delivered prompt service to prioritize customer needs.
Trained new personnel regarding company operations, policies and services.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Informed customers of promotions to increase sales productivity and volume.
Maintained current knowledge of evolving changes in marketplace.