Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor Reale

Kingsland,GA

Summary

Proven Retail Sales Associate at GoodWill, adept in customer engagement and cash handling, enhanced store sales through exceptional service and relationship building. Mastered POS systems and teamwork, significantly boosting customer satisfaction and loyalty. Skilled in creating visually appealing merchandise displays, showcasing a blend of hard and soft skills vital for retail excellence.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

GoodWill
08.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Donation Processor

Goodwill
08.2023 - Current
  • Maintained a clean and organized workspace, allowing for efficient processing of donations.
  • Sorted and placed donations in appropriate containers.
  • Developed strong customer service skills while interacting with donors on a regular basis.
  • Collaborated with team members to meet daily quotas, improving overall productivity.
  • Transferred donated goods from donor's vehicle and regularly lifted up to [Number] pounds.

Drive-Thru Cashier

Moes Southwestern Grill
02.2023 - 08.2023
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.

Education

GED -

Coastal Pines Technical College Camden
100 Keith Dixon Way, Kingsland, GA 31548
03.2023

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Cash Handling
  • Customer Engagement
  • Retail Sales
  • Cash Register Operation

Timeline

Retail Sales Associate

GoodWill
08.2023 - Current

Donation Processor

Goodwill
08.2023 - Current

Drive-Thru Cashier

Moes Southwestern Grill
02.2023 - 08.2023

GED -

Coastal Pines Technical College Camden

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Connor Reale